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Team Leader, Margin & Risk

Company: Fidelity Investments
Location: Durham
Posted on: March 17, 2023

Job Description:

Job Description:The RoleThe technical Team Lead is part of the new FBT R4 Domain within the FBT organization. This R4 leadership team is responsible for stability and resiliency of the FBT Brokerage Platform. This Team Lead will manage 5-10 team members and prioritize their work. They will be aligned to a Brokerage Product consisting of functional capabilities and the systems which support them.

  • Lead a team of technologist in the newly formed FBT R4 Domain with alignment and ownership of Brokerage Product (e.g. Trades Processing or Margin)
  • Manage both the work and the associates within in this team
  • Prioritize backlog based on business objectives and value, operating in an agile Kanban framework
  • Ensure that the team responds promptly to production incidents leveraging the people and best practices to swiftly mitigate customer impact, identify root cause, and determine short term and long term corrective actions
  • Use strategic planning and execution to proactively mitigate potential customer impacting incidents
  • Represent and collaborate across Fidelity with EI, ECC, business partners, and other key stakeholders
  • Assist R4 leaders in communicating with executive articulation and succinctness
  • Identify improvement opportunities and partner across R4 teams to lead and collaborate on executing and implementation of new and current standards
  • Cultivate associate development and provide direction to foster associate success
  • Closely monitor Key Performance Indicators, to ensure targets are met and/or exceeded, taking corrective action as needed
  • Promote a diverse and inclusive environment, ensuring all associates are provided a safe and respectful workplace
  • Anticipate and resolve challenges within and across teamsThe Expertise and Skills You Bring
    • 5-10 years brokerage industry and technology experience required; prior management and brokerage experience highly preferred
    • Experience with Tier 0 and extreme high volume/high concurrency technology systems
    • Familiar with numerous technologies and resiliency best practices across platforms such as mainframe, distributed, and/or cloud
    • Experience with 24/7/365 support including oncall and playbooks
    • Foundational Agile knowledge. Experience with Kanban is preferred.
    • Working knowledge of Disaster Recovery practices
    • Strong leadership skills and proven track record to lead, coach, and mentor associates
    • Effective communication and presentation skills
    • Flexible and able to shift priorities using planning, organizational, and interpersonal skillsPlease see below for the salary range for work locations in Colorado only:N/APlease see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:N/APlease see below for the salary range for work locations in California only:N/APlease see below for the salary range for work locations in Washington only:N/ACertifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."We invite you to Find Your Fidelity at fidelitycareers.com.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3. We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply.

Keywords: Fidelity Investments, Durham , Team Leader, Margin & Risk, Hospitality & Tourism , Durham, North Carolina

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