Customer Service Supervisor - New Store Opening
Company: Burlington Stores Inc
Location: Durham
Posted on: January 12, 2021
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Job Description:
LOCATION 5430 New Hope Commons Drive Durham NC US 27707 Overview
New Store Opening in Durham, NC in March 2021!If you want an
exciting job with one of the largest off-price retail stores in the
nation, join the Burlington Stores, Inc. team as a Customer Service
Supervisor! Are you a proven leader who understands the value of
building strong teams and partnerships to drive results? Can you
coach a diverse team of associates on how to deliver exceptional
customer service, while providing regular feedback in the moment to
consistently shape behaviors? Can you create a positive environment
for customers and associates that emphasizes respect and
professionalism? If so, this may be the right role for you!Customer
Service Supervisors are customer support specialists who lead the
customer service team in providing all Burlington customers with an
exceptional, friendly, and professional customer service experience
at all times. You'll lead by example and provide feedback to team
members on a regular basis to reinforce customer service best
practices. Customer Service Supervisors understand that great
customer care is paramount in maintaining a satisfied, loyal
customer-base which is critical to driving sales for the
company.Responsibilities:* Direct cashier coverage and customer
flow at the front of lines to ensure efficient service* Assist
management team in communicating promotions and company updates*
Monitor and validate returns, exchanges, check authorizations,
voids, and other transactions* Support training for associates in
the areas of customer service and company standards, policies and
procedures* Perform other tasks as assigned by manager from
time-to-timeCandidates must be able to work a flexible schedule;
including nights, weekends and holidays as required.If you------are
excited to deliver great values to customers every day;---take a
sense of pride and ownership in helping drive positive results for
a team;---are committed to treating colleagues and customers with
respect;---believe in the power of diversity and inclusion;---want
to participate in initiatives that positively impact the world
around you;Come join our team. You're going to like it here!You
will enjoy a competitive wage, flexible hours, and an associate
discount. We are a rapidly growing brand, and provide a variety of
training and development opportunities so our associates can grow
with us. Our store teams work hard and have fun together!
Burlington associates make a difference in the lives of customers,
colleagues, and the communities where we live and work every day.
Burlington Stores, Inc. is an equal opportunity employer committed
to workplace diversity.Location US-NC-Durham Today's Date 1/6/2021
Posting Number 2020-142990 Address 5430 New Hope Commons Drive Zip
Code 27707 Position Type Regular Full-Time Career Site Category
Store Associate Position Category New Store Openings Evergreen
Yes
Keywords: Burlington Stores Inc, Durham , Customer Service Supervisor - New Store Opening, Hospitality & Tourism , Durham, North Carolina
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