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MEDICAL ASSISTANT, CERTIFIED

Company: Duke Nursing
Location: Durham
Posted on: November 11, 2019

Job Description:

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.----Duke University Health System---Duke Primary Care Durham:--Patient Engagement Center, Clinical Call Center for Duke Primary Care-----seeks to hire--Medical Assistants, Certified--who will embrace our mission of--Advancing Health Together.--
Clinic/Profile:
Duke--Engagement "Triage" Center--Durham

Work Hours & Shifts:
Full-Time or Part-Time available Day Shift

--
--Job Summary:

The Medical Assistant in the Duke Primary Care Engagement Center will answer incoming calls for Duke Primary Care clinics and performs administrative and patient care supportive duties under the direction of a licensed nurse.
Administrative duties may include but are not limited to the following:

  • Essential Job Responsibilities: --- Schedules appointments, routes messages in EPIC assists with mediation refills, and performs other duties as needed. --- Acts as a patient advocate for patients and patient needs --- Responds to patient requests for provider referral and / or health information. --- Report obtained medical information from patients and referring physicians accurately, completely and timely. --- Disseminate messages according to Duke Primary Care communication standard work. --- Demonstrates a positive, concerned, and sensitive response in the work environment --- Interacts with patients, providers, community services and all personnel in a professional and courteous manner. --- Demonstrates respect for individual, cultural, and social differences. --- Maintains confidentiality of information regarding patients, providers, co-workers.Knowledge, Skills, Education, and Experience Required:
    --EPIC Expereince Preferred
    Certification or Registration by AAMA, AMT, NHA-CCMA, NCCT, or ARMA is required.
    --
    --
    Keyword Search:--
    Certified Medical Assistant, Medical Assistant, CMA, RMA, MA, AAMA, AMT-- Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. -- Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas---an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. -- Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. --

Keywords: Duke Nursing, Durham , MEDICAL ASSISTANT, CERTIFIED, Healthcare , Durham, North Carolina

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