IIH Team Lead Orange County, NC
Company: Renaissance Wellness Center, LLC
Location: Holly Springs
Posted on: February 16, 2026
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Job Description:
Job Description Job Description:\n\n Job Description Intensive
In-Home Team Leader Purpose of Position: Oversee the development
and implementation of strategies and structures to assist persons
served so they may achieve their personal goals. The team leader
provides clinical and administrative supervision of the team and
practices as a clinician on the team. Functions: Clinical ·
Providing and coordinating the assessment and reassessment of the
recipient’s clinical needs · Convening the Child and Family Team
for person-centered planning · Completing the initial development
and ongoing revision of the Person Centered Plan and ensuring its
implementation · Monitoring and documenting the status of the
recipient’s progress and the effectiveness of the strategies and
interventions outlined in the Person Centered Plan · Consulting
with identified medical (for example, primary care and psychiatric)
and non-medical (for example, DSS, school, DJJDP) providers,
engaging community and natural supports, and including their input
in the person-centered planning process · Providing and
coordinating treatment for the youth or other family members with
other licensed professionals and Child and Family Team members ·
Ensuring linkage to the most clinically appropriate and effective
services · Planning and facilitating consumer transitions to other
services and/or local agencies in an efficient manner · Completing
and submitting all appropriate ITR and other required discharge
documentation to the appropriate state, LME, or state contractor ·
Submitting completed discharge date to the Medical Records
Specialist for processing and filing · First Responder
responsibilities Support Services · Assists the youth and family
served by providing support and guidance in all areas of functional
domains including adaptive, communication, psychosocial, problem
solving, and behavior management. · Provides a time-limited
intensive family preservation intervention to persons served in
order to stabilize the living arrangement, promote reunification or
prevent the utilization of out-of-home therapeutic resources for
youth · Participates in a team approach to address the identified
needs of children and adolescents who are transitioning from out of
home placements or who are at risk of out-of-home placement in
order to remain stable in their community · Assists youth served in
defusing any current crisis by evaluating its nature and providing
intervention to reduce the likelihood of a recurrence · Ensures
linkage to needed community services and resources by identifying
the need of the youth served and researching any available programs
in their community · Provides self help and living skills training
to youth served as well as providing parenting skills training to
help the family build skills for coping with the youth’s disorder ·
Monitors and manages the presenting psychiatric and/or addiction
symptoms of the individual served including referrals when needed
and assists individual in recognizing early warning signs that a
crisis may be near · Works with caregivers in the implementation of
home-based behavioral supports including but not limited to: ·
crisis management · intensive case management · individual and/or
family therapy · substance abuse intervention · skills training ·
other rehabilitative supports · Provides a person-centered focus on
the youth served in order to facilitate a nurturing environment
which will prevent the need for an out-of-home or more restrictive
service · Assists the family of the youth served in maximizing
independence for the family and ensures a full partnership in
treatment with minimal intrusion. · Provides intensive services in
the beginning of treatment that can successfully decrease over time
as the youth and family’s coping skills develop · Participating in
the person-centered planning process · Providing direct home-based
behavioral health services and supports, including therapy for the
family, as indicated in the Person Centered Plan · Providing
indirect services for the family as indicated in the Person
Centered Plan · Monitoring and evaluating the effectiveness of
interventions, as evidenced by symptom reduction and progress
toward goals identified in the Person Centered Plan · Consulting
identified non-medical (for example, DSS, school, DJJDP) providers,
engaging community and natural supports, and including their input
in the person-centered planning process · Support the persons
served in understanding and exercising their rights. · Provide
support services in a manner that is safe, therapeutic, and free
from abuse, neglect, and exploitation. · Ensure that all
information resulting from health related appointments is
documented and communicated appropriately · Attend and participate
in treatment team meetings, audits, and committees as requested. ·
Case Management functions as assigned. Administrative · Ensure that
services rendered to persons served are billable via management of
cases and/or providing direct services · Assemble a team of
appropriately trained and qualified staff to ensure continuity of
care to individuals served · Train support team staff on Agency
philosophy of service delivery, as related to applicable service
definitions, statues and rules · Provide supervision of support
team staff · Conduct performance evaluations for support staff team
and consult with the Clinical Director regarding results and
recommendations · In concert with the Clinical Director, take
appropriate disciplinary actions consistent with Agency policies
and procedures · Represent Agency at local management entity and
other necessary meetings, as related to the care of persons’ being
served · Submit all completed documentation to the Medical Records
Specialist for filing, billing, and payroll purposes Quality
Assurance and Improvement · Assure consistent provision of quality
services to consumers · Assure the completeness of the medical
record. · Monitor the implementation of the PCP to assure that
services are being provided in a manner that is professional,
effective, and consistent with governing rules, statutes, service
definitions, and the PCP · Assure that case management,
supervision, and service notes are being completed in a manner
consistent with Federal, State, and Agency s, statutes, rules, and
policies and procedures, respectively · Provide quality review and
sign-off of service notes, checking them against goals as
delineated in PCP’s · Provide training to support team for
remediation of documentation issues, as needed · Provide quality
review and sign-off on mileage and timesheets of support staff team
· Review, sign, and submit supervised staff’s service documentation
to the Medical Records Coordinator for billing verification,
filing, and submission to the Home Office, as applicable · Conduct
routine follow-up with service recipients, family members, and
guardians regarding their satisfaction with service delivery ·
Participate in peer review activities of Agency offices as
requested · Communicate ideas on improving services to Local
Administrator · Assure that staff’s vehicle(s) are safe and in good
working order Communication · Maintain consistent communication
with the Clinical Director regarding documentation, authorizations,
team and individual support staff performance, consumer progress
toward goals, and consumer satisfaction · Maintain regular contact
with persons served, their treatment teams, guardian and
significant others in persons’ lives Documentation · Service notes
o Complete all service documentation including but not limited to
the following: service notes, incident reports, medication
administration, etc. on the appropriate form and in a thorough and
timely manner, as required by State, Federal, and Agency rules,
statutes, policy and procedure, and Agency service operation
manuals. o Submit service notes to the appropriate supervisor on a
weekly basis · Time sheets o Accurately and legibly complete
timesheets, reflecting the amount of time spent in service
provision o Submit timesheets to the appropriate Team Leader on a
weekly basis NOTE: Personal timesheets, including supporting
service notes must be submitted by 10:00am each Monday. [Failure to
submit this information will result in a decrease in the hourly
rate to minimum wage.] Quality Assurance and Improvement · Assure
that service documentation is clearly written, reflects the
specific goals and symptoms to be addressed, pursuant to the PCP,
and is signed · Assure that timesheets and mileage reimbursement
forms are accurate, clearly written, and turned in at the
designated times · Assure that staff vehicle is safe and in good
working order, as applicable · Provide direct supervisor and
support team with ideas/suggestions of how service provision can be
improved Qualifications: Education/Experience The minimum
requirement for this position is: Master’s level licensed
professional in one of the following licensed discipline
categories: o NC Licensed Clinical Social Worker Associate o NC
Licensed Psychologist (Doctorate Level) o NC Licensed Psychological
Associate o NC Licensed Professional Counselor o NC Licensed
Marriage and Family Therapist o Mastered Degree NC Licensed Nurse –
advanced practice only (NP, PNPs) o NC Licensed Clinical Mental
Health Counselor Associate o Certified Clinical Supervisor · Board
Eligible staff may serve as Team Leader. However, full licensure
must be attained within 30 months of hire. · Must have knowledge
and one year’s documented experience with the age and population
served Preferred Experience · One or more years of supervisory or
case management experience Training · Must successfully complete
all state required trainings pursuant to the support service
delivered · Must successfully complete all required Agency
trainings and in-services Additional Requirements · Valid Driver’s
License, reliable automobile with proof of current liability
insurance, acceptable driving record, current vehicle registration
and inspection, current TB test, and a clean criminal record. ·
Basic mathematical skills · Ability to read, write and understand
the language of the person served and read and write in English. ·
Ability to work as a team member · Reliable transportation
Productivity Expectation: · Provide support services as scheduled
by supervisor, maintaining a 50% productivity rate · This position
requires a minimum number of units expected to be performed of 20
units/week, 10 being face-to face sessions and 10 coordination of
care (COC). · This may vary on a week-to-week basis due to client
need (a client may require more than 1 face-to-face or COC session
on top of the minimum requirements). · • NCTOPPS submissions will
be part of this role Performance Expectations: · Maintain a
professional demeanor and image in all situations, including but
not limited to person served and staff relationships, verbal
communications, and attire (please see Employee Handbook) · Serve
as a role model by consistently conducting him/herself in a
professional and ethical manner in all situations, including but
not limited to promptness of completing assignments,
verbal/non-verbal communications, maintaining professional
boundaries, representing the Agency with a professional image,
complying with Federal Anti-Kickback Laws, and not engaging in or
coercing others to engage in any fraudulent behavior. · Maintain
therapeutic boundaries with consumers, families, and guardians · Be
familiar with HIPPA as related to confidentiality of information
specific to persons served · Have an understanding of Client Rights
· Have an understanding of person served abuse, neglect, and
exploitation rules · Develop and consistently demonstrate an
understanding to the persons served, their likes, dislikes,
behaviors, desired life outcomes, visions for the future, and their
PCPs · Have a basic understanding of mental health and related
symptomology · Have or develop an understanding of the medications
that the persons served may be taking, their purpose and side
effects · Have or develop a working knowledge of therapeutic
interventions to assist persons served in effectively monitoring
and dealing with their emotions and behaviors · Consistently
practice appropriate medication administration and documentation ·
Consistently practice appropriate service records documentation,
pursuant to State, Federal, and Agency Policies and Procedures ·
Provide support services as scheduled, showing up on-time and
working on person centered goals for the duration of the time
allotted · Serve as a valued member of a person focused team to
support the individuals we serve · Establish and maintain effective
working relationships with colleagues and persons served · Express
ideas clearly, both verbally and written · Ability to plan and
execute work effectively · Be aware of expiration dates and
maintain current training and recertification requirements · Attend
and participate in all team meetings, committees, and audits as
requested Accuracy Required In Work And Consequence Of Error: The
Intensive In-Home Team Leader is responsible for insuring systems
are in place to address the on-going facilitation of services to
each consumer, as well as oversees the collective services of
his/her caseload , which has the potential to severely affect the
health and safety of consumers and staff. This position has a
fiduciary responsibility to the Agency including but not limited to
billing, in which errors could result in significant funding
infractions for the agency Supervision and Training Provided To
Employee: The local office will provide initial training. On-going
training and supervision is provided on an on-going basis by the
supervisor. Physical Effort: A variety of physical activities are
necessary for this position and depending upon the needs of the
consumers of the agency. Travel is required within the community.
From time to time out-of-town travel may be required. There will
also be interaction with consumers served at each local office.
Work Environment and Conditions: The Intensive In-Home Team Leader
works primarily in environmentally controlled offices where
conditions are pleasant, although visits to the sites where
services are being provided is necessary in order to ensure the
quality and provision of services to the consumers. By signing
below, I acknowledge that I understand the functions, duties,
expectations, requirements and compensation for the position of
Intensive In-Home Team Leader.
Keywords: Renaissance Wellness Center, LLC, Durham , IIH Team Lead Orange County, NC, Healthcare , Holly Springs, North Carolina
