Bilingual Healthcare Insurance Professional - Remote, Spanish Preferred
Company: TTEC
Location: Durham
Posted on: September 28, 2024
Job Description:
Bilingual Licensed Healthcare Insurance Agent - Spanish-English
- Remote USABe the spark that brightens days and ignite your career
with TTEC's award-winning employment experience. As a -Bilingual
Licensed Healthcare Insurance Agent - Spanish-English -working
remotely, -you'll be a part of bringing humanity to business.
#experienceTTEC. We value your investment in yourself to study and
pass the insurance exam in your current state. -In this role, we'll
help expand on that experience and grow by paying for you to be
reciprocally licensed in other states and invest in your continuing
education credits, as well as any renewal costs.Our employees have
spoken. Our purpose, team, and company culture are amazing and our
Great Place to Work - certification in the United States says it
all!Our TTEC work from home team has 40 preferred residency states.
We are currently not hiring from the following geographies: AK, CA,
HI, LA or outside of the United States. Residents of Colorado,
Illinois, Massachusetts, New Jersey, New York, Washington, and
Washington, D.C. will be considered only based on special business
need.What You'll be DoingYou'll be using the knowledge that you
bring to the role by helping others and giving them peace of mind.
Whether it's getting answers for customers quickly, consulting on
health-related products with compassion or resolving their issues
with a smile, you'll be the difference between their customer
experience being just average or an exceptional one.As a Licensed
Healthcare Insurance Agent, on a typical day, you'll
- Assist individuals in understanding their coverages and
selecting the right products, services and best solutions to meet
their personal health and financial needs
- Be providing full lifecycle customer service and sales where
you could accept inbound or might be calling out to provide follow
up
- Respond to customer inquiries with compassion and active
listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to
upgrade products or servicesWhat You Bring to the Role
- Current Health insurance license in your state of
residence
- Bilingual in English and Spanish
- High speed internet (> 25 mbps)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient
privacy (just as you would expect if it were your private
information being shared)
- Strong customer service orientation
- High school diploma or equivalent
- Computer experienceWhat You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where
giving back is encouraged
- A global team of curious lifelong learners guided by our
company values
- All license fees provided by TTEC as your employer
- Guaranteed hourly wage plus performance bonus opportunities
o - -Base wage of $19 per hour
o - -During our defined season only (from July 15th to December
15th), you'll receive an additional stipend of $5 that will bring
pay to $24/hr
o - -Plus, you'll receive a monthly pay-for-performance bonus.
-This brings your earning potential effectively up to $28/hour
during the season
- And we have a healthy benefits package based on your position
that could include PTO, tuition reimbursement, health and wellness
incentives.A Bit More About Your RoleWe're committed to ensuring
you have the skills and support to be successful in your role
throughout your career. From your first day in training, through
individualized webcam-enabled, engagement and coaching, on into
1000s of free courses to support your career growth wherever that
may take you. And we know that you bring with you the one necessary
ingredient that can't be taught - a caring and supportive nature
that will shine through as you help customers. Our TTEC community
is here for you as one dynamic, global family.You'll report to Team
Lead. You'll contribute to the success of the customer experience
and the overall success of the team.About TTECOur business is about
making customers happy. That's all we do. Since 1982, we've helped
companies build engaged, pleased, profitable customer experiences
powered by our combination of humanity and technology. On behalf of
many of the world's leading iconic and hypergrowth brands, we talk,
message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.TTEC is proud
to be an equal opportunity employer where all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our
global teams. We aim to reflect the communities we serve, by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued,
belonging, and comfortable being their authentic selves at work. As
a global company, we know diversity is our strength because it
enables us to view things from different vantage points and for you
to bring value to the table in your own unique way. -Primary
Location -US-CO-EnglewoodJob -_Customer Care Representative
Keywords: TTEC, Durham , Bilingual Healthcare Insurance Professional - Remote, Spanish Preferred, Healthcare , Durham, North Carolina
Didn't find what you're looking for? Search again!
Loading more jobs...