Oncology Nurse Navigator Duke Cancer Southpoint Durham, NC
Company: Duke Health
Location: Durham
Posted on: September 27, 2024
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Job Description:
At Duke Health, we're driven by a commitment to compassionate
care that changes the lives of patients, their loved ones, and the
greater community. No matter where your talents lie, join us and
discover how we can advance health together. -About Duke University
Hospital -Pursue your passion for caring with Duke University
Hospital in Durham, North Carolina, which is consistently ranked
among the best in the United States and is the number one hospital
in North Carolina, according to U.S. News and World Report for
2023-2024. Duke University Hospital is the largest of Duke Health's
three hospitals and features 1048 patient beds, 65 operating rooms,
as well as comprehensive diagnostic and therapeutic facilities,
including a regional emergency/trauma center, an endo-surgery
center, and more. Occ Summary The Oncology Nurse Navigator (ONN) is
a professional RN with oncology- specific knowledge who offers
personalized assistance to patients, families, and caregivers to
address health system barriers. For patients with barriers,
health-related social needs, or other factors that contribute to
risk of untimely or fragmented care, the ONN assesses for and
addresses barriers, provides patient with personalized education
and support, and communicates with other members of care team to
support patient receiving timely, quality care (medical and
psychosocial care). Due to the complex, multi-disciplinary,
multi-site care model of cancer care, the oncology nurse navigator
has specific clinical knowledge of the care, the other treatment
providers, and the disease process that is critical to support
patients and families across the continuum, from prevention and
screening to survivorship or end of life. The ONN builds and
maintains trusting relationships with patients and caregivers,
andcollaborators in the cancer care continuum (community resources,
primary care providers, cancer care providers, etc., as
appropriate) to support communication, defragmentation, and
seamless, timely care.
Work Performed For Oncology patients with barriers or
health-related social needs, or other factors that contribute to
risk of untimely or fragmented care, the ONN identifies & addresses
barriers and communicates with other members of care team to
support patients. For Oncologypatients with highly acute care
needs, such as complex treatment plans, multiple co-morbidities,
etc., the ONN provides focused education and support, addresses
barriers, and communicates with other members of the care team to
support patient on cancer continuum. Provide communication,
advocacy, and education in a culturally competent manner. Ability
to clinically triage identified complex patient cases (those with
significant barriers and health-related social needs or otherwise
identified as a vulnerable population within oncology) and
navigation referrals efficiently to ensure timely, equitable access
to care. Collaborate with multidisciplinary care team (including
cancer specialists, primary care, and other specialists) to
facilitate shared decision making and engagement of patients in
their care. Provide education and reinforcement of clinical
information to oncology patients and caregivers about screenings,
diagnosis, treatment, survivorship, end of life, psychosocial care,
other specialty care, as needed/appropriate. Focused symptom
assessment and management for identified patient population in
oncology. Assess physical and psychosocial needs for identified
patient population and provide education, referrals for services
(medical family therapists, clinical social workers, physical and
occupational therapists, dietitians, etc.), and communication with
collaborating clinicians on care for patients. Assess health
literacy and educational needs of oncology patient and family
caregivers. Providepersonalized education to patient and family
members, and coordinate with care team to ensure any barriers are
identified and addressed. Assess and document patient's needs,
goals, and preferences and work to ensure such are integrated into
treatment and care delivery. Identify gaps in, or fragmented care,
and facilitate reduction or elimination of barriers to seamless,
timely care through patient or system-focused interventions Enhance
access to oncology clinical trials and optimize communication with
patients, families and investigators regarding clinical trials,
including personalized education for patients about clinical
trials, build trusting relationships in relation to clinical
trials, and support the patients in shared decision making
regarding participation in clinical trials. Monitor identified
patient population's participation in care (i.e. cancellations, no
shows, adherence to treatment plans) and collaborate with patient
to identify barriers/needs and with other clinicians on strategies,
in order to help patients with adherence to care or possible
adaptations to care. Educate multidisciplinary colleagues about the
role of the ONN, identified barriers, available resources, and the
navigation process. Report navigation program outcomes to key
stakeholders Possess leadership skills including staff education,
preceptorship, patient education, and participate in process
improvement initiatives. Practice according to professional and
legal standards. Maintain navigation services documentation
according to program standards.
Knowledge, Skills and Abilities Excellent written, oral and
conversational communication skills to effectively work with
diverse groups. Ability to analyze, evaluate multiple solutions and
solve complex problems using well developed critical & analytical
thinking skills. Excellent time management skills needed to
prioritize among many competing priorities. Attention to detail
needed to operate accurately and effectively. Mastery of Microsoft
Office, especially Word and Excel, and use of health record for
documentation and/or reporting. Ability to promote programs and
services to community Extensive understanding of patient care
Proficient in review of medical records and other patient care
information Demonstrated skills in verbal and written communication
Ability to maintain strict confidentiality Ability to promote and
build teamwork and multidisciplinary care concept. Metric tracking
skills
Minimum Qualifications
Education BSN required. MSN preferred.
Experience Three years of experience of specialty specific nursing
in a hospital, clinic, or community setting. Experience in nurse
navigation preferred Completion of national nurse navigation
training preferred. Navigation training or credential to be
completed within 2 years of hire.
Degrees, Licensures, Certifications Must have current or compact RN
licensure in the state of North Carolina. BLS required. Specialty
Oncology certification (OCN, ONN-CG, ONS, AOCNS, AOCNP, CPHON,
BMTCN, CBCN) required within 3 years of hire. - Duke is an
Affirmative Action/Equal Opportunity Employer committed to
providing employment opportunity without regard to an individual's
age, color, disability, gender, gender expression, gender identity,
genetic information, national origin, race, religion, sex, sexual
orientation, or veteran status. - Duke aspires to create a
community built on collaboration, innovation, creativity, and
belonging. Our collective success depends on the robust exchange of
ideas-an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve
this exchange, it is essential that all members of the community
feel secure and welcome, that the contributions of all individuals
are respected, and that all voices are heard. All members of our
community have a responsibility to uphold these values. - Essential
Physical Job Functions: Certain jobs at Duke University and Duke
University Health System may include essentialjob functions that
require specific physical and/or mental abilities. Additional
information and provision for requests for reasonable accommodation
will be provided by each hiring department. -
Keywords: Duke Health, Durham , Oncology Nurse Navigator Duke Cancer Southpoint Durham, NC, Healthcare , Durham, North Carolina
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