Certified Medical Assistant-Triangle Family Practice
Company: Duke Health
Location: Durham
Posted on: September 23, 2024
Job Description:
At Duke Health, we're driven by a commitment to compassionate
care that changes the lives of patients, their loved ones, and the
greater community. No matter where your talents lie, join us and
discover how we can advance health together. -About Duke Primary
Care -Pursue your passion for caring with Duke Primary Care, which
offers family, adolescent, and internal medicine services as well
as urgent, general pediatric, and virtual care at nearly 50 clinic
locations across central North Carolina. Duke Nursing Highlights:
-
- Duke University Health System is designated as a Magnet
organization
- Nurses from each hospital are consistently recognized each year
as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of
Nursing Specialties Award for Nursing Certification Advocacy for
being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility) -Certified Medical
Assistant-Triangle Family Medicine Clinic, 8am-5pm, Monday-Friday,
FTCMA- license required-Level I, II, III- AAMA, AMT, NHA-CCMA, NCMA
or ARMA; BLS -As a world-class academic and health care system,
Duke Health strives to transform medicine and health locally and
globally through innovative scientific research, rapid translation
of breakthrough discoveries, educating future clinical and
scientific leaders, advocating and practicing evidence-based
medicine to improve community health, and leading efforts to
eliminate health inequalities. -The Certified Medical Assistant
functions as an integral member of the interdisciplinary healthcare
team in providing direct patient care. The Certified Medical
Assistant performs routine administrative and patient care
supportive duties in a Health System medical practice that assist
medical and/or nursing staff in the examination and treatment of
patients and ensure the clinic/office runs smoothlyWork
PerformedResponsibilities:
- The CMA takes medical histories and records vital signs,
explains treatment procedures to patients, and prepares patients
for examinations and procedures
- Patient care support responsibilities may include assisting the
medical and nursing staff during examination and procedures,
collecting and preparing laboratory specimens, performing basic
laboratory test in the clinic/office, taking electrocardiograms,
removing sutures/ staples, changing sterile and no n-sterile
dressings, promoting patient/family understanding of the
educational content and his/her involvement in the plan of care,
and documenting in the patient record
- Other clinical support responsibilities include disposing of
contaminated supplies, instrument processing, high level dis
infection and sterilization of medical instruments, telephoning
prescript ions to a pharmacy, preparing and administering
medications as directed by a physician, and authorizing drug
refills as directed
- Performs other clinical functions as delegated and supervised
by the physicianAdministrative responsibilities:
- The CMA greets patients, answers telephones, schedules
appointments in MaestroCare, checkout patients, and referral
scheduling; arranges for hospital admissions and laboratory
services, updates and files patient medical records, fills out
insurance forms, handles billing, bookkeeping to include receiving
copay s and collections on account balances; correspondence, and
ordering clinical and clerical supplies and forms
- Performs other administrative duties as directed.
- May be requested to be a liaison for clinic activities such as
Joint Commission and falls and/or participate in clinic
committeesKnowledge, Skills and Abilities
- Good customer service skills
- Work requires the ability to understand and follow oral and
written instructions generally acquired through a high school
education and medical assistant programming.
- Heavy lifting and the ability to transport stretcher and
wheelchair patients may be required
- Working knowledge of sterile techniques and special procedures
that are applicable to work performed
- Working knowledge of procedures and techniques involved in
administering routine and special treatments to patients
- Working knowledge of sanitation, personal hygiene and basic
health and safety precautions applicable for work in a clinic
setting
- Working knowledge of infection control procedures and safety
precautions
- Age specific competencies
- Daily clinic preparation process; registration, scheduling,
charge posting, order entry
- Able to document and communicate pertinent information -
- Ability to establish and maintain effective working
relationships with patients and clinic staff -
- Typing skills, medical terminology Levels II and III
- Ability to independently seek out resources and work
collaborativelyLevel Characteristics- N/AMinimum Qualifications
Education
- Level I -- Graduation from accredited Medical Assistant
program
- Medical assistant license is required
- High school or GED graduation required
- Level II -- Graduation from a medical assistant program
accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP) or the Accrediting Bureau of Health
Education Schools (ABHES) strongly preferred. High school or GED
graduation required
- Level III -- Graduation from a medical assistant program
accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP) or the Accrediting Bureau of Health
Education Schools (ABHES) strongly preferred. High school or GED
graduation requiredExperience
- Level I -- No experience required
- Level II -- Must have at least 1 year of clinical experience as
a Medical Assistant in a clinical setting
- Level III -- Must have at least 3 years of clinical experience
as a Medical Assistant in a clinical setting -Note: 1 year of
experience will be provided for an Associates degree in Medical
Assisting. General Ladder Statement: In addition to the education
and experience noted, applicants must meet all requirements set
forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program
document for Levels II and III. Degrees, Licensures,
Certifications:Level I, II, III-- Certification by AAMA, AMT,
NHA-CCMA, NCMA or ARMA required. BLS required - Duke is an
Affirmative Action/Equal Opportunity Employer committed to
providing employment opportunity without regard to an individual's
age, color, disability, gender, gender expression, gender identity,
genetic information, national origin, race, religion, sex, sexual
orientation, or veteran status. - Duke aspires to create a
community built on collaboration, innovation, creativity, and
belonging. Our collective success depends on the robust exchange of
ideas-an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve
this exchange, it is essential that all members of the community
feel secure and welcome, that the contributions of all individuals
are respected, and that all voices are heard. All members of our
community have a responsibility to uphold these values. - Essential
Physical Job Functions: Certain jobs at Duke University and Duke
University Health System may include essentialjob functions that
require specific physical and/or mental abilities. Additional
information and provision for requests for reasonable accommodation
will be provided by each hiring department. -
Keywords: Duke Health, Durham , Certified Medical Assistant-Triangle Family Practice, Healthcare , Durham, North Carolina
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