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Medical Assistant, Certified-Specialty Engagement Center-Asthma, Allergy,& Airway (Commitment Bonus)

Company: Duke Health
Location: Durham
Posted on: November 18, 2023

Job Description:

As a part of Duke Health's outpatient clinic network, you will enjoy competitive compensation, comprehensive benefits plans, convenient work hours, and many opportunities for career advancement. Become a part of a team that values and invests in you. JOB LOCATION: Specialty Engagement Center - 4825 Creekstone Drive , Raleigh, NC $5,000 Commitment Bonus Eligible Paid out in 2 equal installments over 12 months in 6-month increments (6 months and 12 months). Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the sign-on bonus. JOB SUMMARY: We are seeking a Medical Assistant, Certified to be an integral member of the healthcare team and provide direct and indirect care to patients at the Specialty Engagement Center at 4825 Creekstone Drive in Durham, NC. This position would offer opportunities for professional growth and development, through encouragement for advancement on the CMA clinical ladder and participation in educational opportunities. This role is a hybrid position, which provide the opportunity to work from home a few days a week. JOB DUTIES AND RESPONSIBILITIES:

  • The Medical Assistant in the Specialty Engagement Center will answer incoming calls for ambulatory clinics in an assigned specialty area and performs administrative and patient care supportive duties under the direction of a licensed nurse.
  • Routes messages in EPIC assists with medication refills, and performs other duties as needed.
  • Acts as a patient advocate for patients and patient needs
  • Responds to patient requests for health information.
  • Reports obtained medical information from patients and referring physicians accurately, completely and timely.
  • Disseminates messages according to standard work in assigned specialty area.
  • Demonstrates a positive, concerned, and sensitive response in the work environment
  • Interacts with patients, providers, community services and all personnel in a professional and courteous manner.
  • Demonstrates respect for individual, cultural, and social differences.
  • Maintains confidentiality of information regarding patients, providers, co-workers.
    • Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
    • High school or GED graduation required.
    • Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. Please indicate on resume which certification you have, the certification number, and expiration date.
    • BLS required JOB HOURS: The schedule for this position is 8:00am-4:30pm or 8:30am-5:00pm Monday - Friday with no weekends or call. Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Keywords: Duke Health, Durham , Medical Assistant, Certified-Specialty Engagement Center-Asthma, Allergy,& Airway (Commitment Bonus), Healthcare , Durham, North Carolina

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