ViiV Healthcare (GSK) Director, Access Strategy - Trade & Distribution

Company: GlaxoSmithKline
Location: Durham
Posted on: September 21, 2023

Job Description:

Site Name: Durham Blackwell StreetPosted Date: Aug 15 2023ViiV Healthcare is a global specialty HIV company, the only company that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to leave no person living with HIV behind. We do this by being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We will push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV pandemic.We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.The role of Director, Access Strategy - Trade & Distribution is responsible for product distribution, acquisition, and implementation strategies for ViiV's Long-Acting Injectable products. This position will partner closely with customer-facing trade & distribution teams to understand insights shaping current performance and evolve strategy & tactics accordingly to optimize the customer experience and best support the objectives of ViiV's long-acting injectable products.This is an integral role within the US Market Access function and involves significant levels of matrix management to appropriately influence stakeholders and manage priorities. Success in this role will require a continuous improvement mindset to monitor performance indicators (conversions, time to fill, etc.), maintain strategic alignment, and achieve critical success factors. This individual will be the internal subject matter expert on specialty pharmacy ("SP"), alternative sites of administration, and other channel-related current and emerging topics. A strong working knowledge of the US pharmaceutical distribution/dispensing system, specialty pharmacy operations & programs, and payer coverage & reimbursement dynamics for provider-administered drugs is critical to success in this role.This role will be based out of ViiV's US Headquarters in the Durham, Raleigh, Chapel Hill area. An attractive relocation package will be provided.This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following---

• Work closely with customer-facing Trade & Distribution team to gain insights, set/evolve strategy, and ensure aligned communication & collaboration with SP and Alternative Site of Administration partners.
• Gather key insights, assess strategic options, and determine appropriate path forward for scalable, effective strategies that serve the short and long-term needs of the business. Partner with relevant teams to shape corresponding business cases and appropriate pull through activities.
• Proactively analyze trade data to evaluate channel effectiveness, gain insights, drive operational performance, and inform program enhancements that streamline the patient journey from initial prescription to dispensing/shipping of product
• Actively participate in brand and sales performance forums to gather/share insights. Partner with Sales, brand, and Field Reimbursement to identify customer challenges specific to product acquisition, reimbursement, and other implementation related issues. Lead resolution activities and strategy evolution accordingly to continuously improve the customer experience.
• Ensure aligned prioritization, communication and collaboration across Market Access, Marketing, ViiV Connect (HUB), Sales, Legal, and other key cross-functional business partners on high-impact activities to simplify the customer experience related to product access & acquisition.
• Collaborate within and beyond market access to bring stakeholders along, simplify the complex and elevate organizational acumen and understanding of channel and specialty pharmacy dynamics.
• Maintain and evolve fit-for-purpose ways of working for managing, triaging and resolving issues as they arise.
• Remain up to date on current channel distribution and trade/SP trends, best practices, and customer learnings. Update strategies to ensure that ViiV has a future forward industry-leading implementation approach to support smooth patient and provider journeys.
• Set priorities and provide clear recommendations in complex and ambiguous circumstances.
• Work closely with Legal and Compliance to ensure all channel activities are compliant with all applicable laws, regulations, and company policies & procedures.Why you?Basic Qualifications:We are looking for professionals with these required skills to achieve our goals:
  • Bachelor's Degree
  • 5+ years of US-based pharmaceutical industry experience in channel, distribution, managed markets, specialty pharmacy operations, and/or related commercial roles.
  • Knowledge of and experience with the US pharmaceutical retail and specialty distribution/dispensing systems, SP operations and programs, and specialty drug reimbursement complexities for all acquisition methods and benefit placement dynamicsPreferred Qualifications:If you have the following characteristics, it would be a plus:
    • Graduate to Post Graduate Degree level (e.g. master, PhD) or equivalent experience
    • Prior experience with provider-administered specialty drugs
    • Experience in or understanding of the HIV therapeutic area
    • Knowledge and understanding of the alternative sites of administration landscape for provider-administered drugs
    • Strong business acumen and analytical skills with the proven ability to effectively analyze data to determine trends and inform strategy
    • Strong strategic thinking skills and demonstrated ability to translate customer, competitive, and environmental insights into commercial strategy and tactical plans
    • Excellent communication skills (written, verbal & presentation) with the ability to succinctly communicate complex information and present effectively to large groups and senior leaders
    • Strong interpersonal skills required with proven ability to develop and maintain trusted relationships, work well in cross-functional teams, and to lead & influence across matrixed organizations (including influencing without authority)
    • Demonstrated learning agility with a high level of curiosity and motivation to manage complexity and solve problems in ambiguous environments
    • Proven ability to translate strategic direction into action plans, manage competing priorities, and foster organizational alignment under tight timelines
    • Experience working with and managing external vendors and consultants
    • Knowledge and understanding of compliance and regulatory environmentWhy ViiV Healthcare (GSK)?Our values and expectationsare at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
      • Agile and distributed decision-making - using evidence and applying judgement to balance pace, rigour and risk.
      • Managing individual and team performance.
      • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
      • Implementing change initiatives and leading change.
      • Sustaining energy and well-being, building resilience in teams.
      • Continuously looking for opportunities to learn, build skills and share learning both internally and externally.
      • Developing people and building a talent pipeline.
      • Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.
      • Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
      • Budgeting and forecasting, commercial and financial acumen.*This is a job description to aide in the job posting, but does not include all job evaluation details.#LI-VIIV#LI-GSKAt ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 38 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between and in 2009, with joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.Important notice to Employment businesses/ AgenciesViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting site.
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Keywords: GlaxoSmithKline, Durham , ViiV Healthcare (GSK) Director, Access Strategy - Trade & Distribution, Healthcare , Durham, North Carolina