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Squad Leader - Employee Digital Experience, Health Care

Company: Fidelity Investments
Location: Durham
Posted on: March 18, 2023

Job Description:

Job Description:

The RoleThis role offers a chance to make a difference in people s lives in key moments of need whether in choosing benefits or navigating a health event. The choices employees make in these moments have great health and financial impact and you can help.The vision of Fidelity Health is to make employees lives easier by helping them simply and effectively choose and use their health benefits and accounts. Fidelity Health is helping its clients employees maximize their benefits and health accounts to find, get, pay and save for care by building a new digital experience. The new experience is one of the most strategic and largest investment Fidelity Health is making. The employee digital experience is an increasingly important factor in client sales and retention. In this role you will be leading an agile squad responsible for the digital experience for helping employees manage their health benefits and find care.This position can be in Boston, Merrimack, Raleigh/Durham, Westlake, Smithfield or Covington.The Expertise and Skills You Bring

  • Bachelor s degree or equivalent years of experience
  • 5-10 years work experience
  • 3+ years of digital product management experience leading cross-functional teams (e.g., UX, Product, Tech) to design, deliver & maintain dynamic digital products & solutions
  • Strong understanding of technology inclusive of user interface, data flows, and back-end systems
  • Agile experience delivering end-customer facing products to market
  • Healthcare industry experience preferred particularly Health Benefits or HSA related
  • JIRA and JIRA Align experience preferred
  • Have a track record of leading and building high-performing teams
  • Ability to create a strategic vision and translate strategy into an actionable execution plan
  • Ability to lead a team in execution and identify, communicate and remove impediments
  • Ability to lead, influence and motivate colleagues without formal authority
  • Ability to prioritize and get the organization behind your decisions.
  • Effective verbal and written communication skills, strong presenter
  • Ability to take initiative and work independentlyThe Value You DeliverIn this role you will be leading the squads work as the product owner.
    • ---Defining, refining, and communicating the squads' mission and roadmap to motivate and build team and partner support and alignment
    • Ensuring team and partners understand the product strategy, business drivers, and role in the success of the product
    • Helping promote a culture of collaborative, transparent, and open communication with all partners across business and technology teams
    • Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide execution of the team
    • Defining, evaluating, and communicating results against acceptance criteria
    • Inspecting and evaluating progress, and removing impediments
    • Collaborating and coordinating with Chapter Leaders and Scrum Masters to build squad capacity and capability and enabling squad member growth, development, and learning
    • Making informed trade-off decisions to strike the right balance between quality, cost, and timelinesThe TeamThe person in this role will lead a squad within the Integrated Digital Health Experience Domain within Fidelity Health. Our mission in Fidelity Health is to help people confidently make decisions that result in better health and financial outcomes, by providing integrated solutions, tools and advice.You will be part of the Employee Digital Experience Product Area and work in partnership with both the the Employee Digital Experience Product Area Leader, Chapter Leaders aligned to your squad, and other Product Area, Squad and Chapter Leaders within Fidelity Health.Please see below for the salary range for work locations in Colorado only:N/A

      Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:N/A

      Please see below for the salary range for work locations in California only:N/A

      Please see below for the salary range for work locations in Washington only:N/A


      Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling " Dynamic Working ."We invite you to Find Your Fidelity at .Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3.

Keywords: Fidelity Investments, Durham , Squad Leader - Employee Digital Experience, Health Care, Healthcare , Durham, North Carolina

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