Duke University Hospital - Cerebral Palsy & Related Conditions (CPRC) Care Coordinator

Company: Duke Health
Location: Durham
Posted on: September 25, 2022

Job Description:

Duke University Hospital Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area. In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers. Duke Nursing Highlights: -

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility) -Clinical Nurse II- Duke University Hospital - Day Shift -Duke University Health System- Duke University Hospital seeks to hire an experienced Registered Nurse who will embrace our mission of Advancing Health Together. - -Department Profile:
  Lenox Baker Children's Hospital at Duke University Hospital is comprised of pediatric outpatient clinics. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time.
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  Department Profile:
  The -Cerebral Palsy and Related Conditions Clinic (CPRC) at Lenox Baker is dedicated to providing excellent coordinated care to our patients. - This is a multidisciplinary clinic that meets weekly.
  
  This position will provide triage support and care coordination for patient populations with Cerebral Palsy and related conditions, in collaboration with dynamic multidisciplinary -teams. - The CPRC Coordinator will serve as the point of contact for this patient population to coordinate and manage their complex medical needs. - We are looking for someone with the ability to establish a strong rapport with patients and families both in and out of the clinic setting, coordinate services, and -provide education and nursing support.
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  The ideal candidate for this position will possess the following:
• A solid background in Pediatric Nursing
• Experience with managed care coordination - preferred but not required
• Strong oral /written communication skills, software navigation abilities (EPIC experience preferred)
• Good organizational skills
• Flexible attitude with the ability to function both independently and as a team member, assisting patients/ families through home care coordination and in the clinic setting -
  This position requires indirect patient support tasks, as well as direct patient interaction during clinic, which may include the following:
  • Telephone triage -
  • Patient/ family education
  • Coordinating clinic flow to ensure optimal utilization of time for patients and departmental staff
  • Completing clinical paperwork including lab forms, school forms, medical releases, emergency and travel letters, Durable Medical Equipment, etc.
  • Coordinating referral appointments (internal & external)
  • Prescription refills
  • Prior Authorizations - -
    Work Hours & Shifts:
    Full Time: Hours may vary, but will typically fall within a standard Monday-Friday, 8am-5pm schedule. - - Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. - Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. - Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. -

Keywords: Duke Health, Durham , Duke University Hospital - Cerebral Palsy & Related Conditions (CPRC) Care Coordinator, Healthcare , Durham, North Carolina