MEDICAL ASSISTANT, CERTIFIED - Neuroimmunology Div

Company: Private Diagnostic Clinic PLLC
Location: Durham
Posted on: August 5, 2022

Job Description:

Job DescriptionMEDICAL ASSISTANT, CERTIFIED - Neuroimmunology Division The Private Diagnostic Clinic (PDC) of Duke Health is the world-class, multi-specialty physician practice comprised of 140 clinics located throughout North Carolina. The PDC recruits the top physicians and employees and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect. To learn more about our culture, visit: https://www.youtube.com/watch?v=D4Mq59-No-kWe are seeking a Medical Assistant, Certified in our Neuroimmunology Division located in Durham, NC to be an integral member of the healthcare team and provide direct and indirect care to patients. WE INVITE YOU TO APPLY IF:

• You are compassionate, have top notch interpersonal skills and are able to maintain calm when assisting patients in need of care.
• You are detail oriented, conscientious and take pride in ensuring accuracy in your work.
• You are collaborative and excited to be part of a care team. JOB DUTIES:
  • Functions as the focal communication source for infusion coordination, dealing directly with both; patients and medical staff
  • Responsible for documentation into the EMR, as well as various tasks pertaining to the coordination of Infusion Services for various neurological disorder clinics with emphasis on multiple sclerosis
  • Communicates a dedication to serving all internal and external customers to include, but not limited to, the medical staff, physician office personnel, patients, and all hospital personnel
  • Review patient charts to ensure all pre-assessments are complete prior to infusion initiation
  • Assist patients with questions and/or concerns regarding infusions and selection of infusion site locations
  • After completion of start form by clinic staff, responsible for contacting patient to discuss insurance coverage process, appointment details, etc.
  • Assist in obtaining insurance authorizations, benefits investigations, and copay assistance enrollment for commonly prescribed infusion medications.
  • Communicate with manufacturer support programs to facilitate infusion site selection and coordination
  • Complete follow-up calls with patients to ensure infusions are initiated
  • Primary contact for coordination of infusion orders/paperwork including requests from both internal and external infusion sites. May include coordination of written or EMR order requests in collaboration with the provider.
  • Assist with coordination of infusion sites changes due to insurance site of care policies or patient preference REQUIRED QUALIFICATIONS:
    • Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
    • High school or GED graduation required.
    • Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
    • BLS required KNOWLEDGE, SKILLS, AND ABILITES:
      • Ability to understand and follow oral and written instructions.
      • Knowledge of daily clinic preparation process; registration, scheduling, charge posting and order entry.
      • Ability to document and communicate pertinent information and establish and maintain effective working relationships with patients and clinic staff. ADDITIONAL INFORMATIONCertain jobs in the Private Diagnostic Clinic may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.The Private Diagnostic Clinic is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The PDC aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these valuesThe intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description

Keywords: Private Diagnostic Clinic PLLC, Durham , MEDICAL ASSISTANT, CERTIFIED - Neuroimmunology Div, Healthcare , Durham, North Carolina