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Senior Director/Director Patient Recruitment

Company: Covance
Location: Durham
Posted on: July 14, 2019

Job Description:

Job Overview Responsible for developing a best in class patient recruitment, retention, engagement and compliance center of excellence. To direct a team of patient recruitment professionals who will support the development of the Centre of Excellence strategy and tactical implementation of patient recruitment, engagement, retention and compliance strategies across a diverse study portfolio. This Director/Senior Director role will involve working with internal and external partners and is expected to leverage patient centric networks. This role provide an exciting and dynamic opportunity to scope the future of this Patient Recruitment and Engagement Centre of Excellence, one key component will be supporting the vision for the integration of the laboratory data into a unique service offering for future clinical opportunities. This position would suit an individual looking for the opportunity to seek challenges beyond the core remit. Individuals whom have Physician Referral Recruitment experience will be considered Essential Job Duties: Study Delivery

  • Continually scan the environment for next in class solutions to improve patient recruitment and create novel capabilities and processes to implement these solutions
  • Ensure Patient recruitment & retention services, capabilities and solutions are optimally deployed.
  • Develop and ensure implementation of best in class strategies for clients in order to meet or exceed recruitment goals.
  • Ensure strategies leverage best in industry capabilities that are tailored to specific study needs
  • Build and oversee staff (as applicable) that are responsible for executing and managing patient recruitment activities for Clinical Studies with a focus on time, budget, quality and metrics
  • Employ a lessons learned philosophy which is supported by analytics, innovative patient strategies to develop future recommendations for this Centre of Excellence. Relationships
    • Partner with service providers and build robust service offerings and mutually beneficial relationships
    • Stakeholder management, Vendors, Patient Groups and Networks, internal collaborations
    • Support strategic marketing strategies to promote a Patient Centric service offering
    • Act as a spokesperson for the Feasibility, Recruitment and Engagement function
    • Proven ability to provide leadership and strategic direction as a Subject Matter Expert in the Patient Relations environment Resource
      • Recruit, train and mange talent by developing goals and objectives aligned with the Company strategic vision and mission ensuring high standards of quality and performance. Education/Qualifications Recommended:
        • University/College Degree (preferably Post graduate and Life Sciences) or certification in a related allied health profession (i.e. Nursing, medical or laboratory technology) from an appropriately accredited institution or equivalent education and experience
        • Broad knowledge and understanding of global drug development and the clinical trial project management process, with a special emphasis on patient recruitment and retention
        • Thorough and practical working knowledge of ICH-GCP Guidelines, including relevant international requirements/guidelines for the conduct of global clinical development programs
          • An understanding of aspects surrounding business development (time and cost estimates, bid defense, contracts)
          • Proven ability to understand and communicate corporate policies
          • Through knowledge of time and cost estimate development and pricing strategies Preferred:
            • Extensive experience in developing Patient Centric approaches supported by innovative techniques to support clients' needs.
            • Detailed knowledge of CRO and/or Pharmaceutical environment
            • Thorough knowledge of relevant Clinical Study Delivery procedures, including Standard Operating Procedures.
            • Master or other advance degree.
            • High level of business acumen. Experience Minimum Required:
              • 10 years relevant clinical research experience to include a minimum of 5 years in a Patient Centric role or 8 years project management or Delivery.
              • Minimum of 10 years relevant clinical research experience in Investigational site or relevant research institution, pharmaceutical, or biotech organization
              • The ideal candidate will possess 10+ years' experience with increasing levels of responsibility in a clinical research environment

Keywords: Covance, Durham , Senior Director/Director Patient Recruitment, Executive , Durham, North Carolina

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