Nurse Manager of Operations - Peds ED Extension Unit; Autism Clinic; DCEC
Company: Duke Health
Location: Durham
Posted on: September 24, 2024
Job Description:
At Duke Health, we're driven by a commitment to compassionate
care that changes the lives of patients, their loved ones, and the
greater community. No matter where your talents lie, join us and
discover how we can advance health together. -About Duke University
Hospital -Pursue your passion for caring with Duke University
Hospital in Durham, North Carolina, which is consistently ranked
among the best in the United States and is the number one hospital
in North Carolina, according to U.S. News and World Report for
2023-2024. Duke University Hospital is the largest of Duke Health's
three hospitals and features 1048 patient beds, 65 operating rooms,
as well as comprehensive diagnostic and therapeutic facilities,
including a regional emergency/trauma center, an endo-surgery
center, and more. Duke Nursing Highlights: -
- Duke University Health System is designated as a Magnet
organization
- Nurses from each hospital are consistently recognized each year
as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of
Nursing Specialties Award for Nursing Certification Advocacy for
being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility) -Nurse Manager of
Operations - 5100 (Peds ED Extension Unit)Duke Autism Clinic; Duke
Children's Evaluation Center; Duke Pediatric Neuropsychology Clinic
-Duke University Health System seeks to hire a Nurse Manager of
Operations who will embrace our mission of Transforming Lives
Transforming Care. This position will manage the pediatric ED
extension unit, Duke Autism Clinic, Duke Children's Evaluation
Center and Duke Pediatric Neuropsychology Clinic. -The Duke
Children's Evaluation Center (DCEC) includes experts in pediatric
care, including psychiatrists and social workers. We offer a
family-centered environment for all patients and their loved ones
so we can provide timely care for pediatric behavioral health needs
and act as a starting point for any long-term needs for children.
The Duke Autism Clinic provides comprehensive assessment,
diagnosis, treatment, ongoing behavioral and medication
consultation for children and adolescents with autism spectrum
disorder. The Duke Pediatric Neuropsychology Clinic offer
evaluation of cognitive function after they've experienced brain
injury, chronic disease, or other factors that put them at risk for
cognitive problems. Evaluations are created to be enjoyable and
include talking with the child, solving puzzles, constructing with
building blocks, and memory tasks. There are no clinical procedures
like taking vitals or drawing blood. The ED extension unit for
pediatric patients awaiting placement. Current capacity of 10 beds.
Patients will not have medical needs, but many may have behavioral
health needs. - -At Duke Health, we're driven by a commitment to
compassionate care that changes the lives of patients, their loved
ones, and the greater community. No matter where your talents lie,
join us and discover how we can advance health together. -Schedule:
Monday - Friday, Day Shift - -What you will do:Manage and supervise
functions of assigned patient care area on a 24 hour basis; ensure
effective delivery of clinical patient care and compliance with
administrative and clinical policies and procedures.
Participate in the development of the
clinical areas' strategic and operational plansActively support and
promote a professional practice model that encourages staff
participation in the development of clinical standards that is
collaborative, collegial and utilizes current trends and data in
professional practice (clinical and administrative). Openly support
and consistently communicate mission of the unit/department and the
organization. Serve as the collective voice for unit(s) staff to
communicate with administration. Serve as the staff and patient
advocate to ensure optimal patient care.Interface with patients and
families to ensure that care is consistent with their expectations.
Ensure active use of the nursing process for patients from
pre-admission/admission to discharge and beyond (based on the
clinical setting). Serve as a professional role model and mentor to
staff by responding positively to change while supporting
colleagues through the change process. Serve as a change agent to
facilitate communication and transition that supports the mission
of the organization.Ensure a unit-based work force that is diverse
and cognizant of the value diversity brings to the workplace.Assure
coordination/participation of unit based staff on department and
organization wide councils/committees. Manage, supervise and
coordinate delivery of patient care for assigned patient care area
on a 24 hour basis. Ensure compliance with clinical patient care
standards and established policies and procedures.Maintain clinical
competencies for assigned clinical area and provides bedside care
as needed. Assess/coach and evaluate staff level of practice.
Develop programs that foster continued clinical development from
novice to expert to positively impact on patient care and career
satisfaction of staff.Maintain required unit records, reports and
statistics for administrative purposes, ensures compliance with
established hospital policies, procedures, objectives, quality
control (POCT); PI, safety, environmental and infection control.
Communicate requirements to staff, and hold staff accountable to
established requirements. Coordinate the development,
implementation and evaluation of policies and procedures designed
to improve operational efficiency. Coordinate QC/PI activities with
appropriate staff.Oversee various personnel actions including, but
not limited to, hiring, performance appraisals, disciplinary
actions, terminations and other related activities.Plan, schedule
and organize work for group ensuring proper distribution and
delegation of assignments and efficient utilization of personnel,
space and facilities; overall accountability for the requisition,
care and maintenance of unit inventory, equipment and
supplies.Coordinate the activities of nursing staff with other
hospital personnel; accountable for the effective and efficient
operation of the unit and staff including ensuring that orders,
treatments, plans of care, clinical pathways are being carried out
in a manner supportive of patient care and recovery. Ensure
documentation of patient care is complete and accurate in
accordance with hospital and unit policies and
procedures.Collaborate with the Director of Clinical Operations to
determine fiscal requirements of assigned unit(s), and prepare
budgetary recommendations. Monitor the level of resources utilized
in service delivery and determines the appropriateness of resource
consumption in the service. Develop action plans in conjunction
with the Director of Clinical Operations to ensure budget and
resource efficiency, and satisfaction with patient care
delivery.Perform other related duties incidental to the work
described herein.Round on units twice per shift to include stat
sheeting with Charge RN. Review units' Zero Harm profiles and
support Charge RN to resolve. Review units' priority discharges;
ensure teed up for discharge; escalate barriers via CareHub
expeditor.Assist with bedflow management.Assist with escalations
(EVS, Supply Chain, DP/DVs, etc.) during off hours. Update Tier 2
board.Provide education and in-services for rollouts, product
changes, new policies/processes, etc.Attend Tier 1 huddles on a
rotating basisMonitor unit process metrics and update docs on Area
Improvement CenterAssist with onboarding (creating orientation
schedules, rounding on preceptors/orientees, etc.)Onboard
staffSupport corrective action and employee performance
managementParticipates in RRTs, BRTs, Codes, Fall huddles, VOV
huddles, etcProvide direct patient care to facilitate patient flow
when MSCC is at Capacity Level 3 -What you will need:Education
Bachelor's degree in Nursing is
required. Master's degree in Nursing strongly preferred.
-Experience
Three years of nursing experience is
required. -Degrees, Licensure, and/or Certification
Must have current or compact RN
licensure in the state of North Carolina.BCLS certification
required.Nurses hired into leadership positions must obtain a
nursing leadership certification within one year of hire.New nurse
leaders who are ineligible to sit for an exam because they have not
been working in a leadership role for the minimum amount of time
required must complete their certification within three months of
becoming eligible. - - - Duke is an Affirmative Action/Equal
Opportunity Employer committed to providing employment opportunity
without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national
origin, race, religion, sex, sexual orientation, or veteran status.
- Duke aspires to create a community built on collaboration,
innovation, creativity, and belonging. Our collective success
depends on the robust exchange of ideas-an exchange that is best
when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential
that all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values. - Essential Physical Job Functions: Certain
jobs at Duke University and Duke University Health System may
include essentialjob functions that require specific physical
and/or mental abilities. Additional information and provision for
requests for reasonable accommodation will be provided by each
hiring department. -
Keywords: Duke Health, Durham , Nurse Manager of Operations - Peds ED Extension Unit; Autism Clinic; DCEC, Executive , Durham, North Carolina
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