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Client Services Manager

Company: VirtualVocations
Location: Durham
Posted on: September 20, 2023

Job Description:

A company is looking for a Client Services Manager to provide support and training for their client-facing platform.
Key Responsibilities:

Increase engagement, satisfaction, and retention of clients through platform demonstrations, education, and support
Collaborate with clients in talent, production, and print payroll to ensure performance and satisfaction
Identify upselling opportunities, provide data analysis reports, and advocate for customer needs

Required Qualifications:

Associate Degree
2-6 years of experience in Media/Entertainment/Content payroll or customer service
Analytical and creative problem-solving skills
Ability to multitask, prioritize, and manage projects
Self-motivated and eager to learn and improve

Keywords: VirtualVocations, Durham , Client Services Manager, Executive , Durham, North Carolina

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