IDD Care Management Extender
Company: Vaya Health
Location: Henderson
Posted on: January 25, 2023
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Job Description:
LOCATION: Remote - Vance County, NC *Remote candidates must live
in/ near the counties being served
SALARY: Depending on qualifications & experience of candidate. This
position is non-exempt and is eligible for overtime
compensation.
GENERAL STATEMENT OF JOB:The Care Manager Extender, hereafter
referred to as Extenders, will support care managers in delivering
Tailored Care Management and fulfilling the member contact
requirements. Extenders will help Vaya Care Management best meet
the needs of members, build efficient care teams by creating
additional workforce capacity, and allow care managers and
supervisors to focus on key tasks for assigned members as well as
permit them additional time for members with intensive or complex
needs. Certain components of Tailored Care Management will always
be led by a care manager. However, some functions may be performed
by an Extender as part of Tailored Care Management.Extender will
report to Care Manager and remain within the scope delineated in
this job description and only performing functions within their
training, scope, and abilities. Extenders will participate with the
Care Manager and care team in supporting the member and integrate
care team's goal in a holistic approach and document interactions
and activities within the identified administrative healthcare
record according to departmental standards. Supervising care
managers, care managers, and extenders will be in regular
communication and coordinating efforts to mitigate duplicative or
inappropriate outreach to assigned members.
ESSENTIAL JOB FUNCTIONS:Member Outreach, Support & Education
Extenders may support care managers in delivering Tailored Care
Management by performing activities that fall within the below
categories:
QUALIFICATION AND EDUCATION REQUIREMENTS:It is required that
incumbents of the role must be at least 18 years of age and must
have obtained at minimum a High School Diploma/GED. Incumbents of
the role must also meet at least one of the below requirements:
Incumbents of the role are also required to successfully complete
training in Tailored Care management upon the start of their
employment with Vaya.
PHYSICAL REQUIREMENTS:
Close visual acuity to perform activities such as preparation and
analysis of documents; viewing a computer terminal; and extensive
reading. Physical activity in this position includes crouching,
reaching, walking, talking, hearing and repetitive motion of hands,
wrists and fingers. Sedentary work with lifting requirements up to
10 pounds, sitting for extended periods of time. Mental
concentration is required in all aspects of work.
KNOWLEDGE, SKILL, AND ABILITIES:Extenders must complete the full
Tailored Care Management training curriculum. Additionally, to
ensure Extenders are sufficiently prepared and capable to perform
their duties, extenders' training must include practical
("hands-on") training modalities and evaluation, which may include
role play, use of call scripts, and practice sessions.Tailored Care
Management Training includes:
LICENSURE/CERTIFICATION:Preferred: Certified PSS (Peer Support
Specialist) and/ or WRAP (Wellness Recovery Action Plan)
Facilitators
RESIDENCY REQUIREMENT: In accordance with the BH and I/DD Tailored
Plan requirements mandated by the NC Department of Health and Human
Services, certain Vaya Health positions are required to be filled
by individuals who reside in North Carolina, meaning someone who
establishes a legal domicile in North Carolina and pays income tax
in North Carolina, or resides within 40 miles of the North Carolina
border. New hires from outside of North Carolina will have 60 days
from the date of hire to meet this requirement, if applicable to
the position.
DEADLINE FOR APPLICATION: Open until filled
APPLY: Vaya Health accepts online applications in our Career
Center, please visit http://www.vayahealth.com/careers-overview/
Ind.001
Vaya Health is an equal opportunity employer.
Keywords: Vaya Health, Durham , IDD Care Management Extender, Executive , Henderson, North Carolina
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