Assistant Nurse Manager, Clinical Services (RN) - Nursing Assistants - Duke University Hospital
Company: Duke Health
Posted on: August 8, 2022
Duke University Hospital -Duke University Hospital is
consistently rated as one of the best in the United States and is
known around the world for its outstanding care and groundbreaking
research. Duke University Hospital has 1,048 licensed inpatient
beds and offers comprehensive diagnostic and therapeutic
facilities, including a regional emergency/trauma center; a major
surgery suite containing 65 operating rooms; an endo-surgery
center; a separate hospital outpatient surgical department with
nine operating rooms and an extensive diagnostic and interventional
radiology area. -For 2021-2022, U.S. News and World Report ranked
Duke University Hospital nationally in 11 adult specialties:
cancer, cardiology & heart surgery, diabetes & endocrinology, ear,
nose & throat, gastroenterology & GI surgery, gynecology, neurology
& neurosurgery, ophthalmology, orthopedics, pulmonology & lung
surgery, and urology. Duke University Hospital is also ranked first
in North Carolina and first in the Raleigh-Durham area. -In
addition to its hospitals, Duke Health has an extensive,
geographically dispersed network of outpatient facilities that
include primary care offices, urgent care centers, multi-specialty
clinics and outpatient surgery centers. -Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet
- Nurses from each hospital are consistently recognized each year
as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of
Nursing Specialties Award for Nursing Certification Advocacy for
being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance! -General Description of the Job Class
-Assistant Nurse Manager, Clinical Services - (ANM) is a role
developed to work in coordination with the nursing leadership in an
assigned unit, department or service to ensure the work is
accomplished safely and effectively. The ANM serves as leadership
support for staff, physicians and other related providers on
service- specific clinical issues. The ANM requires demonstration
of leadership, clinical, and interpersonal skills. The ANM
collaborates with the manager on clinical and non-clinical
operations related to the designated service area. The ANM serves
as the leader support for the unit/department/service when the
manager is unavailable. The ANM is responsible for supervising,
directing, coaching and mentoring staff under the supervision of
the nurse manager of operations (NMO). - Duties and
Responsibilities of this Level -
- Duties and responsibilities include those required of the
clinical nurse, preceptor, and charge nurse role. In conjunction
with nurse manager, the assistant nurse manager will plan,
coordinate clinical requirements for staff and ensure all CBO and
CBE requirements for staff are current.
- Plan and assist with coordination of unit staff schedules and
submit for manager approval.
- Coordinate clinical training requirements with staff regarding
equipment and supplies.
- Consult with preceptors and orientees on a regular basis to
provide support and determine how orientation should proceed on an
- Assist NMO in preparation, oversight, maintenance and
monitoring of budget utilization -
- Collaborate with the manager for issue resolutions and projects
to improve work flow processes throughout the department utilizing
a proactive approach.
- Collaborate with different departments (pharmacy, radiology,
lab, registration) to resolve issues and improve work flow
processes throughout the department.
- Participate with the nurse manager in the interview process and
selection of new staff.
- Oversee various personnel actions including, but not limited
to, hiring, performance appraisals, disciplinary actions,
terminations and other related activities.
- Mentor/coach staff to enhance their professional
- Assess the performance of assigned new hires and orientees
including entry level nurses, nursing care assistants and health
unit coordinators; provides ongoing feedback and coaching.
- Understand and communicate potential clinical equipment or
supply issues to appropriate support team members (Materials,
Biomed, Sterile Processing, etc).
- Mentor and monitor the preceptors for all new employees.
- Facilitate provision of clinical/education updates and skill
check-offs to entire staff on a regular basis.
- Provide immediate support or education on policy, procedures,
equipment and supplies as needed.
- Responsible for learning, implementing and teaching new
- Provide clinical consultation and guidance as needed to
facilitate patient care.
- Round on patient and families to validate services are provided
consistently within expected standards; provide service recovery as
- Model and support the value of diversity in the workplace
- Give assistance and/or direction to staff to facilitate quality
- Supervise and coordinate delivery of patient care for assigned
patient care area.
- Provide oversight and support to charge nurse to ensure
staffing needs/assignments are made according to workload, staff
competency and scope of practice. Delegate responsibilities within
the scope of practice and validated competencies in order to meet
the workload demands of the shift.
- Facilitate participation of unit based staff on department and
organization wide councils/committees.
- Facilitate assignments that support learning for the orientee
or nurse learner.
- Promote an atmosphere of open communication that facilitates
staff input into decision-making, resolution of conflict, and
collegiality among all health team members.
- Communicate in an effective, professional manner.
- Support activities needed to ensure adherence to regulatory
standards and compliance with clinical patient care standards and
established policies and procedures.
- Review and provide appropriate follow up/communication on SRSs
related to their team or patients in conjunction with NMO.
- Facilitate and encourage staff participation in departmental
and hospital committee and council meetings.
- Attend departmental and hospital committee meetings as
- Coordinate, facilitate, participate or direct departmental
projects with follow-through and appropriate follow-up.
- Other projects and duties as directed by the department
manager. -Required Qualifications at this LevelEducation:Bachelor
of Science degree in Nursing required. -Experience:Three years of
experience in nursing practice. - - - - -Degrees, Licensure, and/or
Certification:Must have current or compact RN license in the State
of North Carolina. BCLS certification is required.Must obtain a
nursing leadership certification within two years of hire of
appointment. -Knowledge, Skills, and Abilities:Knowledge of scope
of the registered nurse, licensed practical nurse and nursing care
assistant Knowledge of and appropriate application of the nursing
process Knowledge of professional theory, practice and procedure
Ability to assess nursing needs of acute and chronically ill
patients and their families
Keywords: Duke Health, Durham , Assistant Nurse Manager, Clinical Services (RN) - Nursing Assistants - Duke University Hospital, Executive , Durham, North Carolina
Didn't find what you're looking for? Search again!