Full-Time Chief Nursing Officer

Company: North Carolina Specialty Hospital
Location: Durham
Posted on: August 5, 2022

Job Description:

North Carolina Specialty Hospital is currently hiring for a full time Chief Nursing Officer (CNO).Primary Function:The Chief Nursing Officer (CNO) is responsible for the leadership, management and execution of the daily operation of clinical, as well as other services of the hospital as assigned. Under the direction of the Chief Executive Officer, the CNO shall construct and implement all policies and procedures and operational issues pertaining to clinical departments including all nursing services, educational services, as well as various contracted services. The CNO holds administrative responsibilities for recruitment and retention, management, cost effective operations, staffing and scheduling of nursing services, development of organization wide patient care, nursing care policies, procedures and standards while directing and monitoring the provision of quality nursing services. The CNO serves as an ex-officio member of appropriate Medical Staff Committees, Administrative Committees, and is an integral member of the executive leadership of the facility.Job Qualifications:

• Education - Graduate of approved Master's of Science in Nursing required.
• Experience - Minimum of three years of nursing / management experience desired.
• License / Certification - Current and valid licensure with State Board of Nursing required; BLS certification required
• Knowledge of federal, state, and accrediting body regulations and standards related to healthcare.
• Willingness to participate in goal-setting and educational activities for professional advancement and the advancement of others
• Highly organized with ability to concentrate on many detailed requests despite numerous interruptions
• Ability to work independently, meet established deadlines, and make sound reasonable decisions
• Ability to identify and calmly handle inherently stressful situations with tact
• Demonstrates accountability, professionalism, openness, and receptiveness to change
• Ability to communicate effectively with staff, management, physicians, patients, and family
• Excellent communication skills, both written and verbal, in EnglishCommunication and Interpersonal Skills:
  • Demonstrates effective communication skills with staff, management, physicians, patients, and family.
  • Is receptive and approachable. Formulates and maintains effective working relationships with peers, physicians and other members of the healthcare team
  • Avoids repeating rumors or soliciting unfounded statements; keeps personal biases to oneself, maintains positive image.
  • Receives constructive feedback in a positive, self-developmental manner.
  • Functions as an effective team leader and member.
  • Applies effective interviewing skills with staff, physician, patient and/or significant other(s) to elicit and give information necessary to plan, implement and evaluate appropriate delivery of nursing care.
  • Committed to customer satisfaction, assumes responsibility for solving customer problems, ensures commitments to customers are met.
  • Handles customer questions, complaints and service problems politely and efficiently.
  • Maintains a pleasant and professional attitude.Job Duties and Responsibilities:
    • Facilitates the development of appropriate working relationships with the Governing Board, Medical Staff, Medical Executive Committee, Departmental leaders, corporate and hospital staff, patients and family members
    • Responsibilities include internal and external physicians marketing, cost awareness, staffing, scheduling, and the overall function of Clinical Services.
    • Plans, coordinates, and directs nursing care and all related activities of the Nursing Service Department in compliance with local, state, and federal regulatory requirements and standards established by facility and/or accrediting body
    • Responsible to administrate over Risk Management, Infection Control, Employee Health, Performance Improvement,
    • Clinical Recruitment/Retention, and Case Management.
    • In conjunction with the CEO, the CNO develops, implements, monitors and evaluates the implementation of policies and procedures, which assures that cost effective, safe and high quality care is implemented
    • Markets clinical services in a manner which is accurate and reflects the facilities ability to provide any and all marketed clinical services
    • Assists in the development and implementation of short and long-range operational and capital budgets related to clinical services to ensure resources to adequately maintain clinical operations within the facility.
    • Demonstrates skills as a team player. As a leader, shows appropriate delegation, while directing and supervising nursing and ancillary personnel in planning, implementing, monitoring, and evaluating patient care according to accepted standards.
    • Works closely with the Clinical Leadership team to achieve a smooth flow of the daily clinical operations.
    • Demonstrates ability to solve problems timely and constructively; maintains focus on improving the situations.
    • Maintains sufficient and qualified staff to meet the needs of the Hospital. Interviews, hires, counsels, and evaluates management staff in an effective and timely manner.
    • Participates in department and facility staff meetings at regular intervals for informative and educational purposes to build appropriate communication and effective team environment.
    • Facilitates and coordinates the orientation process and in-services as needed for employees.
    • Coordinates the clinical leadership meetings on a regular basis.
    • Delegates coordination of department needs when out of the department.
    • Maintains current certifications and licenses as required and works with managers to ensure all employees are current.
    • Maintains professional business attire and exhibits leadership skills that will assist the team in developing and maturing.
    • Executes day-to-day executive management and leadership responsibilities assuring safe and effective clinical operations.
    • Assures that systems are in place to comply with state, federal, an accrediting body requirements.
    • Assures hospital clinical policies and procedures are appropriate and meet standards.
    • Assures patient safety through qualified staff, continuing education of personnel, equipment, and overall physical plant safety.
    • Reviews and approves performance improvement activities and initiatives.
    • Assures that contracted clinical services are in compliance with governmental and regulatory bodies.
    • Assures that all aspects of facility clinical operations are in compliance.
    • Assures that all required data is entered accurately and timely for all regulatory agencies.
    • Participates in development of clinical operating budget, capital budget, staffing, and volume projections.
    • Assists in the development of plans for cost containment in all clinical areas and implements and oversees the same to ensure successful completion of goals.
    • Develops and implements action plans for all clinical areas to ensure course correction as requested by CEO.
    • Reviews productivity of all clinical departments to ensure appropriate staffing as well as fiscal responsibility.
    • Establishes and maintains communication with physicians and clinical leaders in the community to ensure effective strategic and tactical approaches in the market
    • Participates in regular and effective planning meetings with the Board, Medical Staff, Community Clinical Committees, Staff, and Employees.
    • Sets annual goals for clinical departments and self, creates strategies, and establishes time frame to accomplish goals.
    • Organizes a clinical internal marketing initiative to ensure excellence in service and growth of market share.COVID-19 protocol: Mandatory staff vaccinations, face masks, social distancing, terminal cleaning, patient testing, and visitor restrictions.

Keywords: North Carolina Specialty Hospital, Durham , Full-Time Chief Nursing Officer, Executive , Durham, North Carolina