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Corporate IT Infrastructure Manager

Company: Infinia ML
Location: Durham
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: The CompanyAn investor-backed startup located in the Raleigh-Durham area, Infinia ML works with Fortune 500 companies, government partners, and healthcare innovators to apply machine learning techniques to their data challenges. Our work is primarily focused on automated document processing, where we automate workflows that have traditionally required a human-level understanding of written content. We are building a flexible, standardized platform for the processing of that written content in documents - think medical records, invoices, insurance claims, emails, etc. Our technical team is led by Chief Scientist Lawrence Carin, Ph.D., one of the world's foremost experts on machine learning. As our data scientists build ML algorithms and data processing pipelines, our engineers need to package that technology into consumable software.The RoleWe are looking for a Manager of things, not people, who will take on the support responsibilities for our mostly technical user base and corporate technology infrastructure in our office in Research Triangle Park, North Carolina. This role represents growth within a small existing team and reports to the CISO. Remote candidates will not be considered for this role. Relocation assistance may be available. (H1B sponsorship not available at this time)The work environment consists of:

  • Supporting 50-60 users, mostly technical, 50% macOSX, 45% Linux, 5% Windows with GSuite in Research Triangle Park, North Carolina
  • Some work within Cloud (AWS, Azure, GCP)
  • Support small local server farm running Ubuntu Linux
  • Support local office networking (Cisco, Ubiqiti, PFSense)
  • Comfortable with PC and Mac hardware, including laptops, monitors, cabling, docks, etc.
  • Equipment pipeline management and procurement
  • End-user and server equipment provisioning and decommissioning
  • Administration of G-Suite, Jira, GitLab, and related tools as needed
  • Office infrastructure (servers, printers, wireless, other networking)
  • Manager of things, not peopleQualifications:
    • 2 years minimum experience supporting technical users in a fast-paced environment. This tends to be a high-touch role with a more technical user base.
    • 2 years minimum experience supporting Ubuntu Linux on workstations and servers (Lenovo, Dell, and custom high-performance GPU computing platforms)
    • 2 years minimum experience supporting MacOSX on Apple hardware
    • Experience with virtualization platforms and related concepts like storage management (we use libvirt with KVM on Linux)
    • Familiarity with LAN networking concepts like switches, wireless LAN, VLANs, routing, firewalls, DHCP, VoIP, OpenVPN
    • Experience managing vendor relationshipsAnd of course:
      • Smart and Resourceful
      • Organized
      • Curiosity. You are committed to understanding how and why things work the way they do
      • A team player with strong communication skills

Keywords: Infinia ML, Durham , Corporate IT Infrastructure Manager, Executive , Durham, North Carolina

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