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Head of IT Operations, Senior Director

Company: IQVIA
Location: Durham
Posted on: January 16, 2022

Job Description:

Job SummaryThis is a unique role, which allows the successful candidate to be actively involved in shaping strategic and operational priorities. The dynamic and ambitious individual selected for this role will have the opportunity to work day-to-day on key priorities affecting Research & Development Solutions (R&DS) Technologies and the execution of its strategy and objectives.Primary ResponsibilitiesLead the development of the strategic plan for the organization. Facilitate the execution of the strategy by collaborating with R&DS Technologies leadership and ensuring the strategy is communicated and metrics are in place to drive execution.Support product portfolio management by standardizing the assessment of products for competitiveness, strategic fit, ROI and risk/reward parameters, and drive teams to develop and maintain three-year roadmaps and documented strategies for all business units and product teams.Drive R&DS Technologies and extended teams contributing to the P&L to put in place needed processes and systems to measure and report the P&L quarterly, including both historical results and forecasts.Work with the Chief Product Office (CPO) to develop a goal setting framework that can be cascaded down to leadership, teams and individuals.Ensure tracking of progress on key initiatives including transformation projects, Operational Excellence initiatives, and business forecasts, as well as those involving stakeholders outside of the R&DS Technologies organization and drive execution.Support the preparation of material and facilitation for internal and external executive meetings including but not limited to Operating Reviews, strategy meetings, leadership team meetings, corporate presentations, objective setting, key internal meetings, client meetings, and leadership team meetings.Lead and own communications for the organization across all channels including email, live meetings such as Town Halls, Go IQ (internal tool) and Intranet. Collaborate across the organization to identify and cascade key news, team and employee recognition, and client wins, etc.Partner and collaborate with business unit heads, leadership team members, product managers and development leaders in all business unitsIdentify and work with partner companies and third-party developers to develop and implement a third-party vendor management strategyCreate and deliver presentation to senior leadership in support of technology strategy, investments, and initiatives.QualificationsBachelor's Degree Computer science or engineering, or Business AdministrationAt least 5 years' strategic leadership experienceExecutive level communications skillsNice to have IQVIA acumen- organizational structure, systems and ways of workingKnowledge of business and management principles - including planning, process, review, co-ordination of people and resource and operational success measuresStrong critical thinking/problem solving skillsEffective time management (in self and others)Excellent organizational skills: the ability to prioritize and manage multiple tasks simultaneously to meet deadlinesExceptional quantitative and analytical skillsDemonstrated ability to lead and influence teams that are not in a direct reporting relationshipStrong track record of successfully deploying technology innovation to enable business growthAt IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. -Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Keywords: IQVIA, Durham , Head of IT Operations, Senior Director, Executive , Durham, North Carolina

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