SSVF Case Manager
Company: Volunteers of America Chesapeake
Posted on: November 22, 2021
Job Title: - - - - - - - - - - - - - - - - - - - -Case
Group: - - - - - - - - - - - - - - - - - - - - - - - -Programs
Department: - - - - - - - - - - - - - - Supportive Services for
Veteran Families (SSVF)
Region: - - - - - - - - - - - - - - - - - - - - - NC
Location: - - - - - - - - - - - - - - - - - - - Durham, NC
Classification: - - - - - - - - - - - Non-Exempt
Status: - - - - - - - - - - - - - - - - - - - - - - - - Full
Reports to: - - - - - - - - - - - - - - - - Team Lead
Supervises: - - - - - - - - - - - - - - - - N/A
Travel Requirement: - - Telework Capacity and travel in the areas
of MD, VA, DC and the Carolina's as needed.
Volunteers of America Chesapeake & Carolinas empowers self-reliance
and inspires hope. As a church without walls, we do this through
personalized housing, ministry, health, and human services that
benefit vulnerable individuals, their families and the community.
Founded in 1896 in Baltimore, MD -by social reformers, Ballington
and Maud Booth, we were one of the first of over 30 affiliates of
Volunteers of America - one of the nation's largest and most
comprehensive human services organizations.
Our founders envisioned a movement dedicated to reaching and
uplifting the American people. On behalf of the organization, the
Booths pledged "to go wherever we are needed, and do whatever comes
to hand". Their declaration continues to guide Volunteers of
America's impact on "Helping America's most vulnerable".
Through a dedicated and committed team of more than 850 employees
and thousands of volunteers, we provide critical care, support
services and hope to thousands of people each year throughout
Virginia, Maryland, the District of Columbia and the Carolinas. We
firmly believe our employees drive the success of the organization.
Through our diversity, equity and inclusion efforts, we endeavor to
attract, engage and retain qualified, diverse, compassionate
individuals to join our journey and experience a work environment
that offers challenging, stimulating and financially rewarding
Provide day-to-day support and services for participating veteran
households. Has relevant -experience in homelessness prevention,
rapid re-housing and transitional supportive services. -Provide key
linkages for clients beginning at their intake and assessment
following through to their attainment or maintenance of permanent
housing in their home community. The position will promote
accessibility, outreach to targeted populations, and provide case
management, advocacy and wraparound supports and services with the
VA and in the community.
Coordinate outreach efforts for the SSVF Program including but not
limited to: establish an outreach plan to target the three
categories of participants as outlined in the SSVF program
guidelines, develop a set schedule to visit the VA, shelters, and
other places that homeless and low-income veteran families are
likely to congregate, and develop communication/ updates with the
VA and other key housing and community providers.
Screen potential program participants for program eligibility using
VA-approved forms and follow up with applicable agencies to verify
information including veteran and income status.
Conduct housing and comprehensive supportive services assessments
for program -participants and develop a comprehensive Family
Provide service coordination between the program and community
partners, for persons served and their families/supporters.
Work with persons served, family members, collaborating housing
agencies and -professionals to revise service plans and to develop
placement, stabilization and follow-up plans.
Provide or arrange for housing support and wraparound services
including connections to all eligible VA and mainstream resources
to support transition to or maintenance of permanent housing.
Travel to housing sites to support persons served, monitor progress
and address any health, behavioral or life skills issues.
Communicate effectively (under confidentiality rules) with client's
service team to rapidly address and correct issues with services or
supports - especially living skills, employment, education, family
Ensure appropriate use of and documentation of any temporary
Ensure that veterans and their families receive services that
support rapid re-housing; addressing assessed needs, promoting
healthy decision-making, securing financial independence and
promoting relationships at home in the community.
Ensure participant category reassessments are completed according
to specific SSVF -requirements.
Participate in program and professional supervision, attend
required staff and Project -Management Team meetings and trainings,
and contribute to team-based collaborative planning.
Complete all appropriate reporting in HMIS and other systems as
Complete other duties as needed and requested.
EFFECT ON END RESULT:
Veteran housing, employment, family, social support and life-skill
issues are rapidly addressed and supports and services are amended
or adjusted as required to ensure maintaining housing, economic
stability or attainment of benefits, and socialization of veteran
and family in their home community.
Veterans receive appropriate transition and service plans and
Client file documentation is complete and timely. Statistical
information is documented and reported as needed.
A bachelor's degree in counseling psychology, rehabilitative
counseling, or related human -service field is preferred (or
Experience working with homeless individuals and families including
veterans is a plus.
This position requires driving your personal vehicle for company
business. - Must be privileged to drive according to the criteria
set forth by Agency MVR guidelines.
Valid driver's license in jurisdiction of residence
Vehicle liability coverage if driving personal vehicle (on
occasion, may be required to transport clients in personal
May be required to drive a van
Acceptable Criminal background check, OIG Exclusion check
Negative Drug Screening
CPR/First Aid Certification must be acquired and maintained once
PHYSICAL REQUIREMENTS :
The physical requirements described below are representative of
those that must be met by an employee to successfully perform the
essential duties of this job. - Reasonable accommodations may be
made to enable individuals with disabilities to perform the
The ability to safely operate a motor vehicle to transport oneself,
consumers, and program supplies as necessary.
The physical ability to travel to assigned locations, stand, stoop,
bend, reach, pull, push, lift, grasp, climb, talk, see, hear and
perform basic and light home maintenance activities, and operate
Operating office equipment requiring continuous or repetitive
The ability to remain in a sitting position for extended periods of
OTHER DUTIES :
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: Volunteers of America Chesapeake, Durham , SSVF Case Manager, Executive , Durham, North Carolina
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