RN Patient Services Manager III- Cardiovascular and Thoracic Intensive Care Unit
Company: UNC Health Care
Location: Cedar Grove
Posted on: February 25, 2021
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Job Description:
Description Patient Services Manager III - Cardiovascular and
Thoracic Intensive Care Unit This manager position is for our fast
paced 16-bed Cardiovascular and Thoracic Intensive Care Unit
(CVTICU). The CVTICU has received the Beacon Award for Excellence
designated by the American Association of Critical Care Nurses
(AACN). Our mission is to provide an interdisciplinary approach to
the care of complex patients with cardiothoracic and vascular
disease. Our primary surgical procedures include coronary artery
bypass grafting, heart valve repair/replacements, heart
transplants, lung transplants, LVAD, ECMO, aortic/thoracic aneurysm
repairs, and complicated esophageal, thoracic and vascular
surgeries. CVTICU nurses are educated to successfully manage and
care for patients with advanced hemodynamic monitoring and
supportive devices such as pulmonary artery catheters, temporary
and permanent pacemakers, intra-aortic balloon pumps and continuous
renal replacement therapy. The CVTICU is a dynamic work environment
which relies on a highly motivated staff that displays exceptional
team work. Become part of an inclusive organization with over
30,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve. Summary:This
position supervising large clinical units. Duties include ensuring
that appropriate care and services are available to patients and
families, ensures adequate and appropriate clinic staffing on each
shift, supervision of nursing staff, medical support staff and
utility aide staff, assistance with annual performance reviews of
staff, participation in quality improvement initiatives to address
identified patient safety or quality of care issues. Provides and
facilitates an environment conducive to staff continuing education
needs, ongoing unit-based educational needs and orientation of
staff members. Responsibilities: 1. Patient Care- Ensures that
appropriate care and services are available to patients / clients
and families. Facilitates interdisciplinary collaboration in
patient/client care planning. Ensures appropriate clinical staffing
and skill mix for patient care. Supervises team of professionals
/paraprofessionals which may include nursing staff, health unit
coordinators, nursing assistants and utility aides.2. Human
Resource Management- Effectively manages human resources. Creates
an environment conducive to recruiting and retaining staff. Applies
organizational policy and procedures in hiring, promoting,
transferring and terminating staff. Provides staff with annual
performance feedback and opportunity to set professional goals.
Integrates scientific evidence regarding retention of nursing staff
into unit planning.3. Budget Management- Effectively uses clinical
and financial information to establish and meet budgetary goals.
Implements strategies to increase revenue and cost effectively
manage personnel, supply, and equipment resources. Evaluates the
impact of strategic fiscal changes on quality outcomes.4.
Accreditation Issues- Ensures that internal and external regulatory
standards or nursing practice are met or exceeded. This includes
organizational policy and procedures as well as state, Joint
Commission, Board of Nursing and other specified accrediting
bodies. Integrate current scientific evidence with standards of
practice.5. Quality Improvement- Leads and participates in quality
improvement initiatives that focus on identified patient safety or
quality of care deficits.6. Education- Creates an educational
environment conducive to student learning, staff continuing
education, and orientation of new staff members. Accountable for
annual competency evaluation of staff that ensures staff has the
knowledge and skills to care for the specified patient
population.7. Customer Satisfaction- Ensures high customer
satisfaction. Communicates patient satisfaction results, letters
and comments to staff and leads monthly initiatives to improve
consumer satisfaction with care and services. Advocates for
consumers within the organization, particularly for vulnerable or
at risk populations. Other Information Other information:Education
Requirements:? Bachelor's degree in Nursing (BSN) from a
state-accredited school of professional
nursing.Licensure/Certification Requirements:? Licensed to practice
as a Registered Nurse in the state of North Carolina.? Professional
certification (ANCC Magnet approved) relevant to Management,
Leadership or Clinical Area is required within the probationary
period of employment.Professional Experience Requirements:? Three
(3) years of professional nursing in tertiary care and one (1) year
of management experience in specialty area.Knowledge/Skills/and
Abilities Requirements: Job Details Legal Employer: Entity: UNC
Medical Center Organization Unit: Work Type: Full Time Standard
Hours Per Week: 40.00 Work Schedule: Day Job Location of Job:
US:NC:Chapel Hill Exempt From Overtime: Exempt: Not Applicable
Keywords: UNC Health Care, Durham , RN Patient Services Manager III- Cardiovascular and Thoracic Intensive Care Unit, Executive , Cedar Grove, North Carolina
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