Resident District Manager
Company: Aramark
Location: Durham
Posted on: January 13, 2021
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Job Description:
Overview Aramark (NYSE: ARMK) proudly serves the world's leading
educational institutions, Fortune 500 companies, world champion
sports teams, prominent healthcare providers, iconic destinations
and cultural attractions, and numerous municipalities in 19
countries around the world. Our 280,000 team members deliver
innovative experiences and services in food, facilities management
and uniforms to millions of people every day. We strive to create a
better world by making a positive impact on people and the planet,
including commitments to engage our employees; empower healthy
consumers; build local communities; source ethically, inclusively
and responsibly; operate efficiently; and reduce waste. Aramark is
recognized as aBest Place to Work by the Human Rights Campaign
(LGBTQ), DiversityInc, Black Enterprise and the Disability Equality
Index. Learn more atwww.aramark.com or connect with us on Facebook
and Twitter. Description As aResident District Manager you will
provide overall vision, planning, direction, and control to
assigned units for a large teaching hospital defined account. This
key leadership role is accountable for execution of our General
Management program, with a focus on growth, cost and productivity,
leading people and delivering financial commitments. Key success
measures include Revenue Growth, EBIT, Margin, Consumer
Satisfaction, Client Loyalty and Employee Engagement. Leadership -
Overall ownership and accountability of operational management and
financial performance of multiple accounts and units. Model key
leadership behaviors and ensure the highest levels of safety,
quality and service excellence for employees, clients, and
consumers. Coach employees by creating a shared understanding about
what needs to be achieved and how it is to be achieved. Reward and
recognize employees. Identify and engage top talent and develop
team members to their fullest potential within the organization.
Plan and lead team management meetings. Ensure safety and
sanitation standards in all operations. Client Relationship -
Establish and maintain effective client and customer rapport for a
mutually beneficial business relationship. Identify client needs
and communicate operational progress. Facilitate and support new
business and retention activities. Ensure unit managers execute
customer satisfaction surveys in all locations. Financial
Performance - Build revenue and manage budget which includes cost
controls with regard to food, beverage and labor. Ensure the
completion and maintenance of P&L statements for the district.
Oversight and responsibility to deliver client and company
financial targets. Ensure adoption of all Aramark processes and
systems, eliminate custom/manual reports. Understand performance
metrics, data, order and inventory trends; educate teams on key
levers to improve margins. Productivity - Lead managers in
implementing and maintaining corporate management agenda for both
labor and food initiatives. Ensure value through efficient
operations, appropriate cost controls, and profit management.
Ensure consistent application of Aramark's operating standards and
processes (Operational Excellence) with particular focus on
efficiencies in food and labor productivity standards. Understand
end to end supply chain and procurement process and systems; ensure
only authorized suppliers are used. Compliance - Ensure unit
managers maintain a safe and healthy environment for clients,
customers and employees. Comply with all applicable policies, rules
and regulations, including but not limited to those relating to
safety, health, and wage and hour. Qualifications We are seeking a
candidate with a demonstrated rapid career progression and 5+ years
management experience in a multi-unit role. Total managed volume of
10 million dollars or more, and P/ L management experience in the
hospitality industry is desired. Contract-managed, restaurant, or
retail service experience is desirable. Critical to your success
and the success of your area, the ideal candidate will possess: A
high energy level that is communicated to the team they will lead.
A proven track record of growing accounts. Highly developed
interpersonal, analytical and communication (written and verbal)
skills. The ability to manage in a diverse environment with focus
on client and customer services. The ability to develop your team
members to their full potential. A Bachelor's Degree or higher is
required for this position. #FS-150
Keywords: Aramark, Durham , Resident District Manager, Executive , Durham, North Carolina
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