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ETL Operations Manager

Company: Covance
Location: Durham
Posted on: January 5, 2021

Job Description:

Job DescriptionJob Overview: As a market leader in central laboratory, pre-clinical services and clinical trial management services, Covance works with most leading pharmaceutical and biotechnology companies to develop new, life-saving treatments and vaccines. Over the past 10 years we have handled over 10,000 clinical trials in more than 600 indications, worked with over 200 thousand investigators, and collected data from over 14 million patient visits. Recognizing the enormous potential of data-driven decision making, we have developed cutting-edge informatics capabilities to harness the power of data to help our pharmaceutical and biotechnology clients develop new, life-saving medicines faster, at a lower cost and ensuring patient safety. As a key member of the Enterprise ETL Platform Operations team, you will be responsible for leading a distributed team providing operational support on multiple platforms. You will be working in a global, distributed, diverse and stimulating environment where you will be able to learn, develop new skills, build relationships, influence and positively impact well-being of patients in need. We seek smart, focused, passionate self-starters who bring energy, new ideas and practical experience to a fast-paced and dynamic team, are obsessed with delivering useful and elegant solutions, and care deeply about their customers and each other. Responsibilities: * Provide technology leadership and process improvements in administration, deployment, and support of multiple Informatica and BODS platforms. * Developing the enterprise security model that enables the support of multiple project teams on these platforms. * Interface with infrastructure support teams, application support teams, and developer teams. * Design, document, and implement administration procedures, security model, backup, and failover / recovery operations for platform. * Lead troubleshooting efforts and root cause analyses of performance issues and exception handling. * Design recommendations for performance enhancements * Collaborate across a matrix team of architects, developers, testing, and production support. Required: * BS in computer science, information systems, life sciences, or similar. * 5+ years of expertise in Informatica administration procedures, security models, backup and recovery operations, and version-controlled SDLC processes * Expertise across the Informatica suite, including but not limited to Informatica PowerCenter, Informatica Data Quality, and Informatica Cloud * Experience monitoring multiple environments across network domains and in the cloud * Expertise with configuration options and best practices for user privileges administration * Experience with change management processes including software and hardware upgrades and patches * Extensive relational database experience across SQL Server, Oracle, and similar * Demonstrated creative thinking and ability to deliver process improvements. * Demonstrated technical leadership and ability to lead operational support with minimal supervision. * Excellent interpersonal and communication skills, with strong written and verbal presentation and a collaborative attitude. Preferred: * Experience with BODS ETL platform administration procedures. * Experience in pharmaceutical R&D, clinical development and/or healthcare IT. * Experience with data governance and data quality concepts and processes. * Experience with NoSQL or other distributed data stores. * Experience with computer system validation. Education/Qualifications: BS in computer science, information systems, life sciences, or similar. Experience:Required: * 5+ years of expertise in Informatica administration procedures, security models, backup and recovery operations, and version-controlled SDLC processes * Expertise across the Informatica suite, including but not limited to Informatica PowerCenter, Informatica Data Quality, and Informatica Cloud * Experience monitoring multiple environments across network domains and in the cloud * Expertise with configuration options and best practices for user privileges administration * Experience with change management processes including software and hardware upgrades and patches * Extensive relational database experience across SQL Server, Oracle, and similar * Demonstrated creative thinking and ability to deliver process improvements. * Demonstrated technical leadership and ability to lead operational support with minimal supervision. * Excellent interpersonal and communication skills, with strong written and verbal presentation and a collaborative attitude. Preferred: * Experience with BODS ETL platform administration procedures. * Experience in pharmaceutical R&D, clinical development and/or healthcare IT. * Experience with data governance and data quality concepts and processes. * Experience with NoSQL or other distributed data stores. * Experience with computer system validation.

Keywords: Covance, Durham , ETL Operations Manager, Executive , Durham, North Carolina

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