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Data Analytics Manager Stop Soldier Suicide

Company: Armstrong McGuire
Location: Durham
Posted on: September 15, 2020

Job Description:

POSITION ANNOUNCEMENT: Data Analytics Manager Durham, North Carolina BACKGROUND The risk of suicide is 50% higher for veterans than for those who have not served. Since 2001, 108,000+ veterans have died by suicide. By 2030, 60,000 more lives will be lost. The problem is clear: The systems in place aren't working. Getting help isn't easy and trying to navigate a complicated maze of organizations and resources can be overwhelming when you're in crisis. Stop Soldier Suicide is the first national, veteran-founded-and-led 501(c)3 nonprofit focused on military suicide prevention. What started as a grassroots effort in 2011 has grown into a thriving organization that's driving change, building community and, most importantly, helping those who've served and sacrificed for our country. Their vision is to reduce veteran suicide to civilian parity by 2030, saving 2,400 lives per year. Stop Soldier Suicide's Wellness Center is staffed with case managers who work 1-on-1 with troops, veterans, and military families to help navigate the maze of services, programs and assistance available based on individual assessments. Every client is provided with ongoing case management to track progress, offer support, and address any additional needs that may arise. The personalized approach ensures each client receives the help they need and the support they deserve. To learn more, visit Stop Soldier Suicide's website at . THE OPPORTUNITY Reporting to the Chief Operating Officer, the Data Analytics Manager is responsible for directing the measurement, evaluation, and data analysis functions of all sectors of Stop Soldier Suicide's operations. The Manager will use advanced modelling and analysis techniques to evaluate business data to inform strategic growth, marketing, fundraising, programmatic, and organizational development decision-making. The Manager is responsible for compliance with applicable privacy laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and must ensure the integrity and accuracy of multiple systems, processes, and datasets. The Data Analytics Manager will be entrusted with the following key responsibilities: - Utilize information management systems, data dashboards, surveys, and other business tools to provide insights to assist business managers and executives in uncovering optimization opportunities and making good business decisions - Evaluate business data to identify differentiation, similarities, and trends among key performance indicators - Carry out statistical analyses of pertinent organizational data; study organizational outputs, activities, and outcomes for data-informed strategic planning - Prepare professional dashboards, reports, summaries, charts, tables, and infographics to present complex technical information in an understandable manner to inform strategic and operational decision-making - Ensure all organizational data storage, management, and sharing processes and practices are HIPAA compliant and abide by relevant state and federal law; manage confidential data and information according to government and industry regulations and guidelines - Design and develop required and requested data applications using selected tools and frameworks to read, extract, transform, stage and load data; perform tasks such as writing scripts, web scraping, calling APIs, and writing SQL queries - Create and manage system protocols for compiling national, state, and community resources and vetting those resources in terms of client usefulness - Work with third-party organizations to obtain access to, and integration with, military, governmental, nonprofit, and private datasets - Interact individually with partners, consultants, clients, staff, and board members to identify and support data needs - Perform database administration, design, security, and maintenance functions to support the organizational mission - Monitor, train, and provide direction to staff on data management and analytics SKILLS AND QUALIFICATIONS Stop Soldier Suicide is a fast-growing, laser focused nonprofit organization that is a pioneer in digital impact. Their purpose is to see a day where veterans are at no greater risk of taking their lives than any other American. The Data Analytics Manager must be committed to the mission, vision, and values of Stop Soldier Suicide. In addition, he or she should possess the following key attributes: - Bachelor's degree from an accredited institution in business, statistics, health information systems, computer science, or a related discipline; Master's degree or specialized training is preferred - At least three years professional experience in the discipline - Military background/experience/connection preferred - Salesforce experience strongly desired - Experience using business intelligence reporting tools such as Tableau, Microsoft Power BI, Salesforce Reporting, and/or Qualtrics - Strong understanding of business intelligence and data analytics principles - Experience using analytical concepts and statistical techniques to develop hypotheses, design tests, analyze data, draw conclusions, and develop actionable recommendations - Experience understanding team needs, providing insights through data, and presenting information through dashboards and reports - Demonstrated knowledge of methodologies and processes for managing databases to provide business solutions, handling large datasets and relational databases, and data integration between different systems - Understanding of data compliance and privacy laws and regulations, including HIPAA - Ability to translate business requirements into non-technical, lay terms - Self-starter mentality and ability to work independently, with a strong sense of ownership, assertive follow-through, and orientation towards results - Ability to work effectively with diverse stakeholders, including employees, contractors, clients, board members, partners, vendors, and other organizations - Excellent verbal and written communication skills - Exceptional customer service skills and mindset - Effective organizational, time management, and project management skills, including the ability to prioritize and problem-solve through difficult and stressful situations - Ability to employ professional judgement, creativity, critical thinking skills, and diplomacy - Ability to maintain a forward-thinking, positive, friendly, can do attitude, while being flexible, adaptive to change, and open to opportunities for continuous improvement - Proficiency in MS Office Suite applications SALARY AND BENEFITS This is a full-time, exempt position. Salary range is $70,000 to $80,000 commensurate with experience. Stop Soldier Suicide offers a benefits package for full-time employees that includes personal time off, parental leave, military leave (as applicable), medical, dental, vision and life insurance, short and long-term disability benefit, Employee Assistance Program, and a matching retirement plan. APPLICATION PROCESS Armstrong McGuire & Associates, based in Raleigh, NC, is conducting this search in partnership with Stop Soldier Suicide. To apply, upload a cover letter, resume, references, and salary requirements to In case of any technical problems, contact . No phone calls, please, and no applications will be accepted by email or through third-party sites. Stop Soldier Suicide actively seeks a diverse pool of candidates. Stop Soldier Suicide is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation, or age.

Keywords: Armstrong McGuire, Durham , Data Analytics Manager Stop Soldier Suicide, Executive , Durham, North Carolina

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