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General Manager

Company: Overhead Door Corporation
Location: Durham
Posted on: December 4, 2019

Job Description:

SunIRef:it General Manager Overhead Door Corporation 270 reviews - Durham, NC Overhead Door Corporation 270 reviews Read what people are saying about working here. The General Manager will be responsible for developing and implementing business growth strategies for location. Responsibilities include P & L management, sales management, customer service enhancement, inventory efficiency, expense control, team member development, new market penetration, best practice and SOP implementation and effective change management. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible to lead, develop and manage direct report Team Members, creating a culture that is rooted in safety, excellent customer service and drive for results In conjunction with Sales Representative expand sales for location across new construction installation and repair/service Recommend and implement necessary actions to improve revenue generation and profitability within the location Evaluate Team Member expenditures ensuring controllable expenses remain within monthly budget guidelines Ensure effective dispatching of technicians, timely completion of work orders and accuracy and timeliness of billing processes Maintain a high level of customer service resulting in significant market penetration for door and operator products Ensure inventory transactions are occurring properly at location to limit exposure during inventory counts Work with accounting department to stay within budgeted expenditures in all categories and forecast revenue on a monthly basis Achieve budgeted sales and OI numbers Proactively support our safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices on site, in the warehouse and office Mentor, coach and support site Mangers to deliver on direct labor utilization, margin and customer satisfaction metrics Support Team Members in development and maintenance of procedures to manage inventory turns, shipping and receiving, vendor warranty and local purchasing. Incorporate corporate functions into daily activities to enhance team engagement Execute timely communication through regular meetings with Team Members Maintain a positive attitude and communication style with customers and Team Members in all circumstances Develop and maintain customer/vendor relationships Performs other duties as assigned. QUALIFICATIONS Minimum of 8 years management experience or 15+ year's progressive experience in the door industry. Experience in industry with a service and installation or distribution company, preferably in a construction environment. Valid Driver's License and ability to travel Full P & L experience required Experience with quote-book-build-invoice ERP operating systems (Oracle preferred) Intermediate computer skills in MS Office Software Good negotiation skills and persuasive ability Strong communication and relationship-building skills Good analytical and problem solving skills Ability to prioritize and handle multiple tasks Ability to develop and implement processes A motivated individual with the ability to analyze problems and provide innovative solutions. EDUCATION A minimum of a high school diploma or general education degree (GED) is required. A College degree in business management, construction or related field preferred. PHYSICAL/WORK REQUIREMENTS Ability to stand for long periods of time in a non-climate controlled environment Ability to lift up to 75 pounds Overhead Door Corporation - Just posted report job - original job

Keywords: Overhead Door Corporation, Durham , General Manager, Executive , Durham, North Carolina

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