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Site Reliability Engineer

Company: Net App
Location: Durham
Posted on: August 17, 2019

Job Description:

Job SummarySite Reliability EngineerAre you data-driven? We at NetApp believe in the transformative power of data to expand customer touchpoints, to foster greater innovation, and to optimize operations. We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice. We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.We ve built a Data Fabric for a data-driven world to simplify and integrate data management across the resources that are best for the business. With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management. By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.Job SummaryAt NetApp, we have an amazing opportunity to transform industries with cutting-edge data services. We are developing a broad portfolio of solutions that harness the power of data. NetApp public/private cloud offerings, high performance & highly scalable storage products are stretching what s possible for our customers & partners. These solutions change how data is stored, consumed & interpreted unleashing innovation. Join our team & push the boundaries of what s possible. Position Summary:As a Site Reliability Engineer, you ll work to maintain cloud services performing at levels both promised and expected by our external customer base. You'll work in a highly collaborative environment deploying, monitoring, and maintaining systems hosting our IaaS model. This role is an office-based position at the NetApp RTP campus and reports directly to a Senior Manager of Operations. This position includes on-call work due to the critical nature of the services we support.Job RequirementsDuties and Responsibilities:Administer NetApp remote and cloud-based storage solutions. Assist with capacity planning to ensure continuous performance expectations are met using NetApp solutions like OnCommand Unified Manager and OnCommand Insight.Automate repetitive and error prone tasks and processes, using tools like Jenkins, Docker, GitLab, Ansible, Python, PowerShell and other scripting languages.Manage VMware virtual infrastructure; streamlining VM deployment; evolving hypervisor configuration to implement best-practices.Administer SaaS / cloud-based solutions that deploy and orchestrate containerized applications.Ensure adequate monitoring is in place and enhance or adjust where needed, using tools like Observium, ElasticSearch, Prometheus in addition to proprietary NetApp monitoring solutions. You'll continuously measure the availability, latency and overall system health, using tools like Grafana, OpsRamp and others. Secure our environment from security threats deploying patches and least-privilege configurations.Respond to incidents and drive change that prevents issues from re-occurring. You will also look for opportunities to automate the recovery for certain incidents that may be difficult to prevent. You will use Atlassian Jira to track issues to resolution based on their priority.Design and implement tools for automated deployment and monitoring of multiple environments.Document findings and solutions you create using Atlassian Confluence as well as well-documented automation.Incumbent Key Characteristics:

You are generally curious and highly motivated with a passion for ensuring scalable and highly-available solutions.Strong interpersonal skills including verbal and written communication skills.You are great at solving problems, sorting meaningful information from noise, and taking action.Familiarity with operating systems such as Linux, CentOS, Ubuntu and Windows.A basic understanding of at least one scripting language similar to Bash, Python, or Pearl, Ruby.A basic understanding of public cloud vendors such as AWS, Azure, Google Cloud or others.A Bachelor of Science Degree is preferred.EducationTypically requires a minimum of 8 years of related experience with a Bachelor s degree; or 6 years and a Master s degree; or a PhD with 3 years experience; or equivalent experience.Nearest Major Market: DurhamNearest Secondary Market: Raleigh

Keywords: Net App, Durham , Site Reliability Engineer, Engineering , Durham, North Carolina

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