Lead BPM Automation Engineer

Company: MetLife
Location: Durham
Posted on: March 20, 2023

Job Description:

Location: Cary, NC - Hybrid work arrangement. (In office 3 days per week. Remote 2 days per week.)

Role Value Proposition:

MetLife's Digital Automation (DA) team within Global Enterprise Platforms organization is focused on enabling digital transformation to achieve best-in-class customer experience. In DA, we utilize a wide array of leading digital automation platforms to build and deploy impactful automation solutions globally. Digital Automation team is responsible for exploration, evaluation, onboarding, implementation, governance, platform management, and support of various digital automation technologies including robotics process automation, business process management, intelligent and cognitive automation, conversational AI, electronic signature etc., in support of all lines of business across 40+ markets around the world. Our engineers and experts implement innovative solutions to digitize and streamline business processes to increase business value and optimize customer experiences.

Key Responsibilities:

• Understand business requirement and partner with multiple engineering teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Leading a group of developers
• Ability to work independently and as a member of a team
• Contribute to the BPM COE by developing best practices and guardrails for code development, review and reusability Essential Business Experience and Technical Skills:
  
  Top Required Qualifications:
  • 7+ years of experience in design, development and maintaining of workflow Automation using any BPM tool
  • Good knowledge of .NET, C#
  • Enforcement of best practices/guardrails in BPM architecture, design, and coding Additional Qualifications:
    • Hands-on experience of customizations in K2 (Service Broker, Custom Controls, etc.)
    • Knowledge of Nintex K2 Five, K2 SmartForms, K2 Workflows, SQL is a plus
    • Hands-on experience SQL Server implementation skills (T-SQL, stored procedures, database design)
    • Goods knowledge of Digital Integration using SOA
    • Good knowledge of Web Services, REST
    • Good knowledge of jQuery, JavaScript, and CSS
    • Have good knowledge of declarative, decision rules, SLA, Correspondence, reporting functionalities, access management through access groups, roles and privileges, application versioning, and maintaining application rule sets
    • Worked in Agile methodology (SCRUM) and was able to complete requirements on time Key to your success is your excellent communication skills, and ability to present research and data in a clear and concise manner to a range of key audience groups
    • DevOps automated build, test, and development skills
    • Agile methodology and Scrum teams experience preferred
    • Experience in Azure cloud infrastructure and operation including Azure DevOps and building CI/CD pipeline for release automation and deployment Business Category:
      Global Technology & Operations
      
      Number of Openings:
      1
      
      At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
      
      MetLife:
      
      MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
      
      We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies."
      
      MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.
      
      We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.
      
      MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
      
      MetLife maintains a drug-free workplace.
      
      

Keywords: MetLife, Durham , Lead BPM Automation Engineer, Engineering , Durham, North Carolina