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Academy - Solutions Engineer

Company: NetApp
Location: Durham
Posted on: January 25, 2023

Job Description:

Job Summary

The Sales, Support and Services (S3) Academy is a 2-year global development program for Early-In Career talent who aspire to become the next generation of NetApp Leaders, Sales Professionals and Technical Pioneers. The S3 Academy focuses on helping top talent reach their full potential by providing an initial 90-day training program. The training immerses participants in the software, systems and cloud technologies that are helping shape the world today and tomorrow.

We invest heavily in new talent. Your energy and fresh ideas are vital to cementing our position as a market-leader. We'll push you beyond your comfort zone with a belief that no idea is off-limits. At the same time, you'll have all the resources, mentoring and feedback you need to grow. What's more, whatever your role, you can be yourself in a team that celebrates individuality and welcomes different perspectives.

In this position, your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP's, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems . You will work directly with the NetApp Sales team to support customers in pre-sales and post-sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, Customer Service, and Development areas.

Job Requirements

  • Excellent written and verbal communication skills.
  • Excellent interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
  • Ability to follow standard engineering principles and practices.
  • Creative approach to problem solving.
  • Travel to the prospective customer's sites as necessary.

    Experience

    This is an entry-level position, typically having 0 - 3 years of relevant industry experience.

    Did you know Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

    Why NetApp?

    In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.

    USA Residents Only: The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $79,650 - $94,930. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU's).

Keywords: NetApp, Durham , Academy - Solutions Engineer, Engineering , Durham, North Carolina

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