Patient Services Representative

Company: Raleigh Orthopaedic Clinic
Location: Knightdale
Posted on: February 17, 2026

Job Description:

Job Description Job Description Patient Services Representative - Full-Time Position - Garner, Knightdale, and Wakefield Locations We’re seeking a detail-oriented and highly personable Patient Services Representative to join our fast-paced specialty medical practice. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors. Key Responsibilities: Greet patients and visitors with warmth and professionalism Accurately collect and input patient information into the electronic health record system Verify insurance coverage and obtain necessary authorizations Handle incoming calls and front desk correspondence Collaborate with clinical and administrative staff to provide outstanding service What You Bring: Exceptional attention to detail and accuracy Commitment to delivering top-tier customer service Ability to thrive in a fast-paced environment while juggling multiple tasks Professional, respectful communication with individuals at all levels At least 1 year of experience in a medical office setting is required Benefits: Full medical, dental, and vision coverage with FSA and HSA options Retirement plan with employer contributions Company-paid life insurance Paid Time Off program Compensation: $16–$22 per hour, based on experience INDADMIN

Keywords: Raleigh Orthopaedic Clinic, Durham , Patient Services Representative, Customer Service & Call Center , Knightdale, North Carolina