SERVICE ADVISOR

Company: The Mason Automotive Group
Location: Rocky Mount
Posted on: February 14, 2026

Job Description:

Job Description Job Description NOW HIRING: Chrysler Service Advisor Location: [ROCKY MOUNT, NC] Company: [ROCKY MOUNT CDJR] Job Type: Full-Time | Competitive Pay | Growth Opportunity Are you passionate about the automotive industry and skilled in customer service? Join our fast-paced, high-performing Chrysler service department and take your career to the next level! About the Role: As a Chrysler Service Advisor , you’ll be the vital link between our customers and technicians. Your job is to provide top-tier service, ensure accurate repairs, and deliver an exceptional customer experience. Responsibilities: Greet customers and assess their vehicle service needs. Prepare repair orders and communicate clearly with technicians. Provide accurate estimates and keep customers informed throughout the repair process. Upsell recommended maintenance and services. Ensure all work is completed on time and meets quality standards. Maintain strong CSI (Customer Satisfaction Index) performance. Requirements: Previous experience as a Service Advisor (Chrysler/Dodge/Jeep/RAM experience preferred). Strong communication and organizational skills. CDJR certification a plus (but not required). Ability to work in a fast-paced environment. Valid driver’s license and clean driving record. We Offer: Competitive pay plan (base commission/bonus) Factory training and certification opportunities Health, dental, and vision insurance 401(k) with company match Paid time off and holidays A positive, team-oriented work environment Ready to Drive Your Career Forward? Apply today and become part of a growing team that values integrity, performance, and customer satisfaction. Send your resume to: [luckietrm@gmail.com] Contact us at: [2529771340] ask for Luckie Toler

Keywords: The Mason Automotive Group, Durham , SERVICE ADVISOR, Customer Service & Call Center , Rocky Mount, North Carolina