PROGRAM OFFICER III - SOCIAL MARKETING AND COMMUNICATION (SMC)

Company: FHI 360
Location: Durham
Posted on: September 26, 2024

Job Description:

Overview: The Social Marketing and Communication (SMC) department within FHI 360's U.S. Programs is a national leader in applying a science-based approach to social marketing and communication to address public health and other challenges in the U.S. SMC currently implements a diverse portfolio of social marketing, public relations, communication, and training and technical assistance projects in the U.S. that are funded by the Centers for Disease Control and Prevention, National Institutes of Health, private associations, and foundations.In the past decade, our team has worked on issues such as diabetes, emergency and pandemic preparedness, obesity prevention, sexual health, HIV/AIDS, cancer, asthma, immunizations, violence prevention, access to health care, and tobacco control and cessation. Samples of our work can be viewed at the SMC gallery. Job Summary: The Program Officer III will provide operational and communication support to the National Collaborative on Childhood Obesity Research (NCCOR). NCCOR brings together the nation's leading research funders-the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), Robert Wood Johnson Foundation (RWJF), and U.S Department of Agriculture (USDA)-to address the problem of childhood obesity in America. FHI 360 supports the Collaborative by conducting strategic planning, communications, coordination, and evaluation activities. For more information, visit www.nccor.org. The position also will support contracts with CDC's Division of Nutrition, Physical Activity, and Obesity (DNPAO). For NCCOR, the Program Officer III will manage in-person and virtual workshops and meetings; oversee NCCOR workgroups and projects, liaise with project staff and external partners among government agencies, private foundations, and nonprofits; and develop and maintain a range of communication materials. For DNPAO this position will provide communication training and technical assistance to support community-level efforts to prevent disease and promote healthy behaviors. Major Responsibilities:

• Plan in-person and virtual workshops and meetings; including developing agendas, researching experts and inviting guest speakers, and creating slides, etc. Responsible for project management for meetings; including delegating tasks to team members, finalizing logistics, and ensuring successful meetings.
• Manage NCCOR workgroups from project kickoff to dissemination of final product. Tasks include creating and managing contracts with expert consultants, tracking deliverables against contracts, scheduling meetings, developing agendas, taking notes, drafting call summaries, writing reports, and collaborating with NCCOR Members to move projects forward. Current workgroup topics include physical activity, implementation science and measurement, but topics are subject to change.
• Develop and maintain a range of communication materials, including website content, case studies, reports, blog posts, and PowerPoint presentations.
• Use background knowledge and experience to suggest webinar topics and speakers, oversee planning and execution for webinars.
• Ensure quality control of projects.
• Deliver communication technical assistance in support of local, state, and community-based organization teams, including consultation via telephone, email, and in person as well as onsite and web-facilitated training.
• Assist with developing and delivering high-quality training through various modes (in-person, online, social media, and mobile) in communication and social marketing to multiple audiences (federal agency leadership and staff, community organization leadership and staff, etc.) in various locations.
• Contribute to new business development efforts, as required and appropriate.
• May be assigned to provide support for other health communication across the department. Minimum Requirements:
  • Master's degree in public health or related field preferred or bachelor's degree with 6+ years of' experience with health communication, marketing, promotion or other communications methods.
  • Knowledge of public health concepts and practices required. Experience with obesity, physical activity, nutrition and health equity issues is a plus.
  • Demonstrated experience with technical and scientific topics.
  • Experience conducting research and translating research into communication products for lay audiences.
  • Proficiency with Zoom webinars is a plus.
  • Graphic design and/or web design & development experience a plus.
  • Superior organizational skills and acute attention to detail.
  • Ability to communicate written and orally in a succinct, clear, persuasive manner.
  • Demonstrated ability to work independently and as a team member, prioritize, and competently manage a variety of activities with multiple deadlines.
  • Strong client relations skills leading to high client satisfaction.
  • Motivation and willingness to take initiative and full responsibility for various activities.
  • Must be able to read, write, and speak fluent English.
  • Ability to travel for occasional in-person meetings and conferences. Competencies: There are 31 FHI 360 development competencies. Of greatest focus for this job are:
    • Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshal's people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
    • People Management (Making Others Great) - Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitor's process, progress, and results. Creates a climate in which people want to do their best.
    • Creating and Managing Systems and Processes - Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
    • Employees are expected to possess or have high potential for the development of these three fundamental competencies. Problem Solving & Impact:
      • Works on problems of complex scope that require evaluation of variable factors.
      • Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions.
      • Networks with key internal and external personnel.
      • Decisions may cause delays or failure to achieve results that impact departmental goals. Supervision Given/Received:
        • Serves as a team lead and mentors lower-level personnel.
        • Determines methods and procedures on new assignments and may coordinate activities of other personnel.
        • May serve as a mentor and provide guidance to junior staff.
        • Typically reports to a Manager/ Associate Director/ Director. Experience:
          • Typically requires a minimum of 6+ years of relevant experience with projects management principles and practices.
          • Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
          • International or Domestic (US) Program Development or Program management preferred. Education:
            • Bachelor's Degree or its International Equivalent
            • Degree in Health Communication, Marketing, Promotion or other communications methods preferred.
            • Master's degree preferred.
            • Project Management (PM) Certification preferred. Typical Physical Demands:
              • Typical office environment.
              • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
              • Ability to sit/stand for extended periods of time.
              • Ability to lift/move up to 5 lbs. Technology to be Used:
                • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected US-based hiringsalary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. US Based Hiring Salary Range:$75,000-$95,000 This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org. FHI 360 fosters the strength and health of its workforce through acompetitive benefits package, professional developmentand policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal.

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