DurhamRecruiter Since 2001
the smart solution for Durham jobs

Advisor, Collections

Company: Frontier Communications
Location: Durham
Posted on: November 11, 2019

Job Description:

DescriptionAbout Frontier CommunicationsFrontier Communications provides communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its FiOS and Vantage fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure digital protection solutions. Frontier Business offers communications solutions to small, medium, and enterprise businesses.Advisor, CollectionsResponsibilities include:

  • Timely and consistent collection of receivables for Interexchange and Competitive Local Exchange Carriers, Regional Telephone Companies and Internet Service Providers.
  • Interacting with internal and external customers and will be heavily involved with resolving customer issues preventing payment.
  • Entering and tracking customer billing disputes and inquiries and ensuring they are reviewed and approved, or denied in a timely manner. This position will also be responsible for maintaining or improving Days Sales Outstanding numbers and achieving assigned cash collection targets.
  • The Collections Advisor will be required to work both independently, and as a member of a team.
  • To be successful in this position, the individual must have strong analytical, organizational, time-management, and collections skills.
  • Manage a specific customer set by providing excellent customer service while also minimizing bad debt
  • Contact customers on past due amounts, obtain commitments for payment while working with the customer on billing disputes with the assistance of Sales, Legal and Regulatory as required.
  • Responsible for pro-actively contacting and collecting past due balances.
  • Reconcile payments and complete account research.
  • Interact with account teams and various internal departments.
  • Maintain accounts in accordance with company and departmental policies.
  • Respond to inquiries from internal and external customers in order to resolve receivable issues.
  • Create various reports as needed.Skills and Competencies:**
    • *Must be proficient in Excel, including Pivot Tables, Formulas and Formatting*
    • Excellent verbal and written communication skills
    • Complete understanding of Windows applications including, but not limited to, Excel and Word.
    • Candidate must be goal oriented with the ability to work in a fast-paced environment.
    • Ability to independently analyze complex issues and make sound decisions.
    • Ability to work independently with a strong work ethic and desire to succeed.
    • Punctual and reliable
    • Quick learner
    • Commercial credit experience a plus.* Experience:*1-3 years of collections experience, preferably in Telecommunications.Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Frontier Communications, Durham , Advisor, Collections, Accounting, Auditing , Durham, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Senior Financial Analyst
Description: Are you a highly analytical and detail oriented person One that has proven ability to create complex financial models Victra is the leading exclusive, premium retailer for Verizon with a mission of (more...)
Company: Victra - Verizon Authorized Retailer
Location: Raleigh
Posted on: 11/14/2019

Financial Crimes Spec 2
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your application (more...)
Company: Wells Fargo
Location: Winston Salem
Posted on: 11/14/2019

Intern - Internal Audit Division
Description: Req ID: 52524 Areas of Interest: Consumer Banking
Company: BOK Financial
Location: Raleigh
Posted on: 11/14/2019


Financial Services Rep
Description: Summary Our Growth is Your Opportunity - Work with Purpose br br Envision a career that empowers you to use all of your unique talents to help others lead more confident, content and generous (more...)
Company: Thrivent Financial
Location: Raleigh
Posted on: 11/14/2019

Junior Accountant
Description: Junior Accountantjob details: ul li location:Raleigh, NC li salary: 38,000 - 42,000 per year li date posted:Wednesday, September 18, 2019 li experience:2 Years li job type:Permanent li (more...)
Company: Randstad
Location: Raleigh
Posted on: 11/14/2019

Budget Specialist
Description: SUMMARY: Responsible for assisting in the coordination and documentation of activities associated with MedSource budgets and proposals including, but not limited to, change orders, request for proposals, (more...)
Company: medsource
Location: Raleigh
Posted on: 11/14/2019

Manager of Telephone Sales Banking
Description: SunIRef:Sales:title Manager of Telephone Sales Banking First Citizens Bank Trust Company 966 reviews - Raleigh, NC 27602 First Citizens Bank Trust Company 966 reviews Read what people are saying about (more...)
Company: First Citizens Bank & Trust Company
Location: Raleigh
Posted on: 11/14/2019

Financial Consultant
Description: SummaryOur Growth is Your Opportunity - Work with Purpose br br Envision a career that empowers you to use all of your unique talents to help others lead more confident, content and generous lives. (more...)
Company: Thrivent Financial
Location: Durham
Posted on: 11/14/2019

QA Auditor I/II
Description: Job Title: QA Auditor I/II Location: Durham, NC Charlton Morris has partnered with one of the most exciting and fastest growing CRO companies in the market. They are expanding rapidly
Company: Charlton Morris
Location: Raleigh
Posted on: 11/14/2019

Tax Accountant - Cary
Description: Accounting Firm seeking a full-time Tax Accountant. Position requires Bachelor's degree in Accounting plus at least 3 months' work experience in CPA firm or Finance/Accounting department of company.Duties
Company: Triangle Accounting Inc
Location: Cary
Posted on: 11/14/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Durham RSS job feeds