Senior Manager - 1606858
Company: Fidelity Investments
Location: Durham, NC
Posted on: July 8, 2016
Job Description:
Duties: The Senior Manager, IT Product Management, Customer
Experience Platform, PI Technology is responsible for product readiness and
deployment of the Enterprise Content Management platform SDL Tridion. Will
act as product champion for SDL Tridion within Fidelity, establish
content product strategy, work with business partners to identify opportunities
and establish governance processes for content delivery
implementation models. Will lead tactical initiatives to drive implementation of
Tridion product strategy and execute against resource strategy. Will ensure
Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) are
established for the product, and will define and manage the product Total
Cost of Ownership (TCO). Primary Responsibilities: • Define the enterprise content management product strategy
and roadmap in partnership with business partners and provide
oversight on the delivery and support of all applications that make up the
product. • Define MVP and MMP with prioritized features and
corresponding justification. • Manage product backlog and enhancements prioritization. • Work with external third parties to assess partnerships
and opportunities. • Collaborate with business and technology teams to drive
new products and/or re-sourced product lines to target launch
date. • Lead Proof of Concepts (POC’s) to assess technical and
business benefits where applicable. • Manage business relationships as a single point of
accountability and drive adoption of enterprise standards, ensure
effective/efficient governance processes for the Tridion platform are established
and maintained. • Oversee ongoing internal customer and external vendor relationships; understand business partner needs and recommends
products and/or service solutions. • Promote changes in process, standards or technologies when necessary. • Define quality and performance standards for the content
management platform, work closely with the technology teams to meet defined
standards. • Participates in critical problem solving and advanced troubleshooting, as necessary. Requirements: Bachelor’s degree (or foreign education
equivalent) in Computer Science, Computer Networking, Engineering, Information
Technology, Information Systems, Mathematics or Physics and five (5) years
of experience in the job offered or five (5) years of experience in
business and customer needs analysis of web-application or mobile
device technologies in the financial services environment; or,
alternatively, a Master’s degree (or foreign education equivalent) in Computer
Science, Computer Networking, Engineering, Information Technology,
Information Systems, Mathematics or Physics and three (3) years of
experience in the job offered or three (3) years of experience in business and
customer needs analysis of web-application or mobile device technologies in the
financial services environment. Candidate must also possess: Demonstrated
Expertise (“DE”) in project management, budget planning, business needs
and systems analysis of high scale, high performance and secure
customer-facing websites built on SDL Tridion 2011 or above content management
system; DE utilizing SDL Tridion 2011 or above to design and develop
content publishing workflows and content taxonomy; and delivery of
complex personalization and dynamic content rendering for high-scale,
high performance and secure customer-facing websites; DE in leading
cross- functional and geographically distributed scrum teams as the
product manager or owner through the entire product lifecycle of
high-scale, high performance, and secure customer-facing websites. To apply, visit http://jobs.fidelity.com and search for Job
Number 1606858.
Keywords: Fidelity Investments, Durham , Senior Manager - 1606858 , Finance , Durham, NC, North Carolina